Cashier, Retail

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Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized.

• Process Checkout and/or Return transactions, and monitor and maintain the Self-Checkout area.
• Provide fast, friendly, accurate and safe service to customers, and proactively seek product knowledge to assist and identify selling opportunities.
• Follow all policies and procedures to minimize shrink.
• Head Cashier responsibilities: position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Provide first-level escalation for customer issues and assist in supervision, coaching and training of Front End Associates by participating in the training of new Cashiers and utilizing available tools to coach and develop other Cashiers.

• Preferred: 1+ years of Cashier experience.

• Employment type:
  
  Full-time
• Seniority level:
  Not Applicable
• Industry: Consumer Services