Retail & Merchandise Manager

Join to apply for the Retail & Merchandise Manager role at Sports Force Parks at Cedar Point Sports Center
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The Retail & Merchandise Manager will oversee all aspects of Sports Force Parks retail operations, including in-venue retail, e-commerce, and product procurement. The location of this position will be in Sandusky, OH.

• Execute a profitable, customer-focused merchandise and retail strategy consistent with Sports Force Parks standards and procedures
• Conduct product procurement for in-venue stores and e-commerce sales
• Maintain processes and reports for all merchandise and retail functions
• Fulfill on-line sales, including managing usage of POS and inventory management platforms
• Manage customer service inquiries and issues
• Monitor retail, merchandising and licensing innovations and trends to maximize performance
• Train and maintain customer experience standards, retail standards, policies and procedures
• Recruit, interview, train and staff team members
• Support operations of the business including park opening/closing procedures, cash controls and other functions within a customer-service-based environment
• Perform all other duties assigned by supervisor

• Minimum two years’ experience in retail management
• Experience with multiple locations and seasonal retailing; ability to track sales and grow margins
• Strong written and verbal communication skills
• Strong reasoning skills and ability to prioritize multiple tasks
• Ability to stand, walk and lift up to 30 lbs.
• Ability to make independent work-related decisions with limited supervision
• Proficiency in Microsoft Office applications such as Outlook, Word, Excel and Power Point
• Ability to work in a fast-paced environment in large, crowded areas of facility

• Mid-Senior level

• Temporary

• Marketing and Sales