Audiology Assistant ENT

About NOMS Healthcare

About NOMS Healthcare: NOMS Healthcare provides a different approach to healthcare for the communities we serve. We are physician owned and led, where patient care is the top of mind for all team members. Our goal is to continually expand our scope and depth of services to meet the ever-changing needs of our patients.

NOMS is also deeply committed to improving the health and well-being of our communities. We actively engage in initiatives that enhance access to patient care, promote wellness, and strengthen the overall health of those we serve. Our practices are recognized for exceeding patient expectations and setting the standard for excellence.

At the heart of our culture are the values that guide everything we do. Trust. Teamwork. Patient-Centered Care. Community Focused. High Quality. These principals are more than words on a page – they shape how we serve, collaborate and grow together.

As an Audiology Assistant, you will provide support services to Audiologists and customer service for audiology patients. Work is performed in accordance with NOMS policies and procedures/applicable federal and state laws. Effective performance requires independent action under general supervision.

You’ll get to:

• Complies with HIPAA and OSHA rules and regulations.
• Scheduling all “audio only” and “hearing aid” patients.
• Answering audiology phone calls and scheduling initial and follow up appointments.
• Preparing next day tickets/charts and assuring all appropriate information (audiogram, insurance) has been received.
• Preparing all charts and necessary information required for new audiology patients.
• Follow up with patients on hearing aid benefits.
• General typing, copying, faxing and filing information for physicians.
• Update hearing aid client database, audiology referral database, Medicaid client battery list and hearing aid battery list.
• Receive payments for hearing aids/swim plugs.
• Check status of Medicaid PA for hearing aid patients.

• Knowledge of patient account policies and practices of NOMS
• Knowledge of medical terminology.
• Ability to organize and process work efficiently.
• Knowledge of computer programs and applications
• Ability to independently assume other responsibilities in addition to routine duties.
• Must be a team player and self-motivator.
• High school diploma or GED.
• Typing ability and Word processing/computer skills

A Wonderful Environment:
This position is based in Ohio, where you’ll be part of a supportive team of positive, collaborative colleagues. Depending on the role, there may also be opportunities for remote or hybrid work, giving you flexibility while staying connected to our mission-driven culture.

Work-Life Balance:
We recognize that exceptional care begins with a healthy, supported team. NOMS promotes a culture of balance that values time for family, wellness, and personal growth.

Benefits: NOMS offers a comprehensive benefit package including medical, dental, vision, life insurance, and a variety of a la carte options. NOMS also has a focus on employee health, offering an impressive wellness incentive program.

Competitive Pay:
We’re proud to offer pay rates that reflect the skill, dedication and impact of our team members. Our Human Resources team conducts annual wage reviews to ensure NOMS remains aligned with market standards and continues to attract and retain top talent.

Career Growth & Development Opportunities:
We value promoting from within and have leadership and development training program for individuals who want to move up. We are proud to have managers who started as medical receptionists and have worked their way up.

Working Conditions & Physical Demands:
The work environment is well-lit, well-ventilated, and designed for comfort and efficiency. This position requires sitting for extended periods, as well as occasional stooping, bending, or reaching. The ideal candidate must be able to view computer screens for long durations and work effectively in a fast-paced, collaborative office setting. For patient care–related roles, the position may also require standing for long periods and the ability to lift or assist patients, medical equipment, or supplies — generally up to 25–50 pounds, as needed to support safe and effective care.

NOMS Healthcare is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.