Front Desk Receptionist​/Floating Medical Assistant

Front Desk Receptionist / Floating Medical Assistant

Front Desk Receptionist / Floating Medical Assistant role at Family Health Services, LLC (FHS).

Family Health Services (FHS) is a Federally Qualified Health Center (FQHC) providing affordable, patient‑centered primary care, dental, and behavioral health services across Sandusky and Norwalk, Ohio, including school‑based clinics.

• Greet and assist patients in person and by phone.
• Schedule appointments and verify insurance eligibility.
• Register and check in patients; maintain accurate EMR records.
• Collect patient payments and process documentation.
• Maintain a clean, welcoming front office.
• Float between clinic locations as needed for coverage.
• Assist clinical staff with patient rooming, vitals, and exam room preparation as needed for coverage.
• Support providers and nursing staff within scope of MA certification.

• High school diploma or equivalent required.
• Medical Assistant certification required. New grads welcome.
• Minimum one year of clerical or healthcare experience.
• Strong computer, communication, and customer service skills.
• Bilingual preferred.

• This job operates in a healthcare setting as well as within the community and requires regular walking to various locations around the building.
• Regular exposure to patients who may have contagious illnesses, dust, outside exposure, cleaning agents, and animals.

FHS is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally‑recognized basis, including race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, or related medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, or local law.

• Entry level

• Full-time

• Administrative

• Hospitals and Health Care