BH Case Manager: Erie

Join to apply for the BH Case Manager:
Erie County, FT role at Firelands Health.

• Retention Bonus: $7,500
• Work/life: You will find support to help you manage your personal life while building a career.
• Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
• Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.

Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region. Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents.

Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values:
Attitude:
We choose to be positive and inclusive every day. Commitment:
We are committed to exceed the expectations of those we serve. Enthusiasm:
We will work passionately to make a difference.

• Under the supervision of the Program Coordinator, provide community-based services to youth and adults with mental health and substance use disorders.
• Provide the scope of mental health and substance use related case management services including ongoing assessment of needs, skills to facilitate personal independence and daily living skills, coordination of the ITP, symptom monitoring, advocacy and outreach, interventions for symptom management, activities to report recovery including integration with self‑help programs, etc.
• Provide crisis support and stabilization activities including de‑escalating persons in crisis, assisting therapists with facilitating hospitalizations for clients when indicated, actively assisting with safety planning, and coordinating with treatment team and after‑hours services as needed.
• Provide Day Treatment services to adults as assigned by Program Coordinator.
• Render all services within department guidelines and in compliance with rules/standards set forth by Medicaid/Medicare, HFAP, OhioMHAS, and CARF.
• Demonstrate a commitment to the provision of quality care through engagement in professional growth and agency-sponsored learning opportunities; utilize best practices as appropriate to the conditions being treated; and provide all services in a manner that instills hope and meets patients where they are at in terms of readiness for change. Use best practices for patient engagement and retention throughout the episode of care.
• Perform tasks that provide for patients’ safety including ongoing screening and documentation of risk factors; develop safety plans and crisis management plans when indicated; and coordinate with other members of the treatment team and supervisor as needed to promote patient care. Understand the role of accurate and timely clinical documentation in relation to quality care and patient safety.
• Promote patient recovery through active and collaborative patient involvement in initial and ongoing treatment planning. Foster recovery and independence by identifying and incorporating patients’ strengths and abilities into the treatment process. Involve natural support persons, self‑help resources, and other community integration activities as critical components to long‑term recovery.
• Provide assertive outreach when clients are not engaging into treatment services. Extensive efforts are made to outreach clients who are identified to be at‑risk if not involved in treatment services.
• Understands the role of Patient Care Standards (PCS) as a measure of our commitment to serving those in need and ensuring that access to care is provided. Ensure PCS standards are met and actively utilize and respond to strategies provided through…