Key Account Manager

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Business Unit:
Discovery Insure

Function:
Insurance (Short Term)

Date: 3 Feb 2026

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast‑paced and dynamic environment enables smart, self‑driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Discovery Insure is committed to creating a nation of great drivers through our innovative Shared‑value Insurance model. Discovery Insure is South Africa’s fastest growing short‑term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor and home sectors. Vitality Drive, an internationally recognised and award‑winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well.ity

Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.

To research and manage new/existing partners as well as support the Claims operational function.

• Responsible for relationship building with claims Procurement partners and to maintain these relationships for the duration of the partnership with Discovery Insure
• Assist partners to manage their KPA’s such as M  scores, complaints ratio and sufficient usage of the Discovery Insure procurement portal to manage work in progress and to request payments within set time frames.
• Ensure that partners abide by the SLA’s.
• Training and support on Procurement policies

• Relationship Building
• Communication (written and verbal)
• Accountability

• Matric (Essential)
• Successful Tertiary Qualification (Diploma or Degree) in any related field (Advantageous)
• Mininum 2 years Short Term Insurance Claims experience/ 2 years Claims Short Term Supplier experience
• 2 years’ relationship management experience

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.