BI Manager

Requisition : 144286

Personal and Private Banking

It Application Development

Manage Others

BI Manager

This role places you at the centre of a high‑impact analytics environment, working directly with the Managing Executive and senior leaders to influence strategic decision‑making across Personal and Private Banking. As the BI Manager, you’ll lead a team of five analysts while driving the development of advanced SQL and Power BI solutions that uncover insights, highlight opportunities, and enable improved performance and business growth.

You’ll work with large, complex datasets and sophisticated BI models, giving you the platform to shape cluster‑level priorities through data‑driven intelligence.

You’ll thrive in a space that values autonomy, innovation and continuous development. The role offers direct exposure to executive forums, the opportunity to uplift BI capability, and the chance to mentor and grow analysts—while contributing to transformation and the advancement of diverse talent in data and analytics. With broad exposure to banking operations, performance metrics and productivity drivers, you’ll have the opportunity to translate raw, complex data into meaningful insights that drive real strategic impact—making this role ideal for a technically strong BI leader seeking visibility, challenge and growth.

To lead, manage and develop the BI team responsible for delivering high‑quality, reliable and strategically aligned management information (MI) and analytical insights. The role ensures consistent delivery of SQL and Power BI outputs, supports high‑priority business requests, strengthens decision‑making for senior leadership, and enhances BI productivity, quality and capability across the team.

• Drive delivery against agreed quality standards and turnaround times.
• Monitor team deliverables, ensuring strong task tracking and productivity management.
• Oversee the development and optimisation of SQL queries, data models and Power BI dashboards.
• Manage BI production readiness, testing, and defect resolution to ensure fault‑free releases.
• Provide 1st and 2nd level BI production support when required.

• Build strong relationships with senior leaders and business stakeholders.
• Understand business challenges and translate them into BI problem statements and actionable insights.
• Present findings to executives, highlighting trends, root causes, operational gaps and growth opportunities.
• Ensure alignment of BI outputs to SLAs, OLAs and business expectations.

• Lead, coach and mentor a team of 5 BI/MIS analysts.
• Drive team efficiency, time management and high‑performance behaviours.
• Conduct performance reviews, provide continuous feedback, and manage development plans.
• Foster a culture of accountability, learning and delivery excellence.

• Review and approve technical specifications, data models and BI solution designs.
• Ensure robust end‑to‑end testing and sign‑off of all BI changes before production migration.
• Champion compliance with data governance, regulatory requirements and internal controls.
• Identify operational risks and implement corrective actions proactively.
• Ensure BI change requests follow the correct governance processes.
• Evaluate risk, technical complexity and business impact of proposed changes.
• Drive continuous improvement in BI processes, automation and solution scalability.
• Engage in transformation initiatives and support organisational CSI efforts.

• Diploma
• Advanced Diplomas/National 1st Degrees

• Advanced Diploma or bachelor's degree in information technology, Data, Analytics, Computer Science or related fields

• Proficient Certification in relevant technologies

• Advanced BI, Data Modelling or Leadership certifications

The ideal candidate will bring:

• 5–6 years
  ’ BI/MIS experience with a strong technical foundation
• 1–2 years in leadership, coaching or supervisory roles
• Demonstrated…