Housekeeping

Location & Salary

Sandton, Gauteng, South Africa. Salary: R9,500.00 – 11,500.00 SA Rand.

Hotel Receptionist role at Sunset Group of Hotels – a luxury hotel offering modern amenities and traditional hospitality. We are seeking a highly motivated, customer‑oriented individual to join our team.

Whats App:  – speak to Mrs Keen for further assistance.

• Greet and welcome guests in a friendly and professional manner.
• Check‑in and check‑out guests efficiently and accurately.
• Answer phone calls and respond to emails and messages in a timely manner.
• Provide information about hotel services, facilities, and local attractions.
• Handle guest complaints and resolve issues promptly.
• Maintain a clean and tidy reception area.
• Process payments and maintain accurate records of all transactions.
• Collaborate with other hotel departments to ensure a smooth and seamless guest experience.
• Assist with reservations and room assignments.
• Handle guest requests and inquiries with a positive attitude and sense of urgency.
• Ensure compliance with hotel policies and procedures.
• Attend to any other duties assigned by the Front Office Manager or General Manager.

• High School Diploma or equivalent.
• Previous experience in a similar role is preferred.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office and reservation systems.
• Ability to multitask and work in a fast‑paced environment.
• Strong attention to detail and problem‑solving skills.
• Fluent in English, both verbal and written.
• Knowledge of a second language is a plus.

If you are a friendly, outgoing, and organized individual with a passion for hospitality, we would love to hear from you. Join our team at Sunset Group of Hotels and be part of creating unforgettable experiences for our guests.