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DMC Retail Travel Specialist

Job in Sandton, 2172, South Africa
Listing for: Executive Placings
Full Time position
Listed on 2026-01-29
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below

🌍✨ WE’RE HIRING | DMC RETAIL TRAVEL SPECIALIST ✨🌍

📍

Location:

Johannesburg – Northern Suburbs

Are you passionate about crafting exceptional safari and travel experiences? Join a dynamic Destination Management Company where creativity, precision and guest delight are at the heart of everything we do.

🧭 Key Outputs:
  • Creative planning and designing of bespoke itineraries
  • Managing the full reservations process from quote to finalising, invoicing and travel documents
  • Ensuring guest budgets and expectations are achieved
  • Proactive selling of products and services to create the best possible safari experience
  • Calm, professional servicing of agents and guests
  • Emergency duty and early/late shifts on a rotational basis
  • Upholding strong conservation and sustainability values
🧠 Knowledge

Required:
  • Passion for service excellence
  • In-depth knowledge of Tourplan
  • Strong geographical knowledge of South Africa, Southern & East Africa
  • Willingness and aptitude to learn
🛠

Skills Required:
  • Understanding of travel industry channels and sales methodologies
  • Strong commercial and strategic thinking
  • Problem-solving and decision-making skills
  • Experiential creativity (crafting unforgettable journeys)
  • Excellent computer skills including:
    • Tourplan (advantageous)
    • MS Office (Word, Excel, PowerPoint, Outlook)
    • WETU
💫 Personal Characteristics:
  • Excellent interpersonal and communication skills
  • Strong attention to detail and organisation
  • Sense of urgency and effective time management
🎓 Experience

Required:
  • Minimum 3–5 years’ tour consulting experience
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