Outreach Worker

Overview

Permanent, Part Time (25hrs per week). A variety of shift patterns, including early morning and evening outreach.

Salary: £16,386 - £17,248.

Location:

Sandown, Isle of Wight.

Isle of Wight RSI Outreach works in partnership with the Council and housing associations to deliver intensive person-centred support and accommodation choices. Our priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing Hostel accommodation through the single homeless pathway or private sector housing.

If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!

To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

• To assess the needs of each client, helping to develop their individual support plan to achieve their goals
• To produce and regularly review comprehensive client-based risk assessments
• To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area
• To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
• To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money, benefits and housing
• To engage and support rough sleepers on the street working alongside local health care teams
• To help keep clients safe by reducing their contact with police and emergency services
• To identify barriers to accessing and maintaining safe tenancies and prevent eviction
• To attend community meetings and presentations with managers to support additional funding
• To support clients in trauma informed and psychologically informed ways
• To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
• To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
• To provide basic first aid assistance until help arrives (full training is provided)
• To work confidently and efficiently when lone working
• To maintain accurate records on our client management system and ensure these are stored in line with GDPR
• To maintain confidentiality
• To represent the organisation in a professional manner
• To carry out any other reasonable duties required in the interest of the organisation

• Enhanced DBS disclosure with Barred List checks is a requirement for this role and will be completed on appointment
• Full driving licence and access to a vehicle
• Flexibility to work across several sites
• Ability to work with clients on a one-to-one basis
• Ability to work early mornings and/or weekends
• Ability to lone work

• Strong communication skills, both verbal and written
• Clear verbal and written English
• Good keyboard skills for data inputting
• Good working knowledge of Microsoft Outlook, Excel and Word
• Confident and assertive manner
• Ability to self-motivate as you will work on your own
• Effective teamwork
• Ability to respond calmly to crisis
• Deal promptly with and effectively react to challenging situations
• Have an interest and genuine concern for homelessness and related issues

• Experience of managing a caseload of clients
• Understanding of the complex support needs of people experiencing homelessness or those with complex needs
• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
• Understanding of risk assessment and person-centred, outcomes-based delivery

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individuals’ skills and resilience to break the cycle of homelessness, poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

We are committed to creating an inclusive and diverse…