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QA Technical Manager
Job in
San Ramon, Contra Costa County, California, 94583, USA
Listed on 2026-02-28
Listing for:
Jobsbridge
Full Time
position Listed on 2026-02-28
Job specializations:
-
Software Development
Software Engineer
Job Description & How to Apply Below
- BS/BA degree in computer science, engineering or related discipline
- Strong experience working with contact center systems and IVR
- 8+ years of software quality assurance experience
- Including 3+ years in a lead role or management position in test automation or Performance testing
- Experience testing Client-Server architecture from Performance, Load & stress point of view
- Strong analytical skills and experience with implementation and administration of Software Quality Assurance processes and test tools
- Excellent problem solving, interpersonal communication, and project management skills; strong leadership and mentoring skills
- Desire for achieving excellence in customer satisfaction, process & product quality as well as reliability
- Strong understanding of different software development life cycles (waterfall, iterative) and contemporary software quality assurance processes and automated tools.
- Must have experience in managing and working with distributed team members
- Experience testing email/chat applications from server side point of view
- Experience with DBMS (MySQL desirable)
- Hands-on experience testing Telephony protocols and features for ISDN, PSTN
- Hands-on experience testing Bulk Call Generators (Spirent abacus A5000)
- Knowledge of foundation, principles and techniques of SW programming;
- Automation Test skills, ability to develop/modify scripts based on (Python & Java)
- Working experience on agile methodologies
- Experience in Real-time Mission critical Systems (Contact Centers, PBX, CRM)
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