Tissue Recovery Shift Lead

Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.

At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.

Position Summary

The Tissue Recovery Shift Lead is integral to providing frontline leadership and continuity of recovery services operations in a 24/7/365 department and for always maintaining a high quality of services to ensure all donor potential is maximized. The Tissue Recovery Shift Lead is responsible for the intraoperative leadership of the recovery team and occasionally for communication to a team of other medical professionals, including hospital personnel, funeral home staff, coroner, or medical examiner professionals.

The Tissue Recovery Shift Lead performs other clinical support related responsibilities during their scheduled shift on an as needed basis.

Essential Job Duties And Responsibilities

• Present and communicative during entirety of shift performing as Shift Lead for entire designated service area.
• Triages case activity and prioritizes workload based off critical times, staffing levels, skillsets, and other logistical factors.
• Dispatches case activity to multiple teams across designated service area and answers questions from the tissue and operations teams, and to others involved in recovery activity.
• Establishes and maintains advanced knowledge of medical terminology and general anatomy.
• Reviews policies, procedures, and trainings, as directed, to maximize donation.
• Attends and actively participates in department and organization meetings.
• Learns and maintains advanced knowledge of federal, state, and industry laws/regulations related to tissue practices including those of all tissue processors, AATB, OSHA, EBAA, and FDA.
• Assists with other department job duties such as data entry, helping to resolve work stoppages, Electronic Chart Review (ECR) corrections, responds to requests from Donation Program Liaison (DPL) team and requests from processors or other partners.
• Participates in departmental growth and improvement activities and can serve as a resource to other departments.
• Accurately records tissue recovery data across multiple software platforms.
• Supports frontline staff by packing for tissue recovery cases and compiling pre-recovery paperwork.
• May help clean and set up tissue recovery room(s), remove trash, biohazard waste, decontaminate surgical instruments and prepare for sterilization.
• May assist with donor intake and release process.
• Initiates review of serological testing on donors being held at any DNW facility, upon review tissue is either shipped to processing partner, media changed to preserve viability or discarded according to established procedures.
• When necessary, participates in the recovery of tissue(s).
• May cover the call answering responsibilities of the Tissue Leader on Call role.
• Assists with case observation activities for prospective hires.
• Supports Learning and Development activities where appropriate.
• Assists with data entry or data processing projects.
• May have other duties that support the ability of the recovery team to efficiently move from case to case as assigned.

Qualifications

• Excellent organizational and time management skills; ability to function independently and collaboratively. Demonstrated problem-solving and creative thinking skill and well-developed personal stress management skills.
• Ability to operate telephones, computers, and related equipment.
• Ability to speak and communicate, to accurately convey information to internal DNWest staff, hospital staff, processing partners, and others involved in the donation process clearly and effectively. Ability to establish and maintain relationships with these individuals.
• Ability to handle exposure to emotionally intense situations like death, grief and the death process on a regular basis that includes pediatric and adult donors. Some scenarios surrounding death and donation may be of a traumatic nature.
• Must maintain a valid driver’s license in accordance with DNWest…