Customer Service​/Admin

Join Splash Swim School as a Customer Service/Admin role. We are a year‑round indoor swim school in San Ramon, California, looking for a dynamic, fun, and fast‑paced environment with growth opportunities, training, and promotion from within.

• Greet and assist customers with questions and inquiries
• Learn our customer management software to register students for classes and manage customer accounts effectively
• Effectively manage incoming calls on a multi‑line phone system
• Complete administrative tasks

If you love working with children and their families and have the ability to own issues, problem‑solve, and provide customers with service that exceeds their expectations, this is the opportunity for you!

Candidate must be able to work within the following hours:
Monday – Thursday from 3‑7 pm and Saturday/Sunday from 8‑1 pm. This is a part‑time position.

• Exceptional communication skills, both orally and in writing, as well as a welcoming and professional demeanor
• Strong organizational skills and the ability to prioritize workload and work efficiently with minimal supervision – multi‑tasking and adaptability to a given situation are a must
• Computer proficiency
• Valid Community First Aid/CPR certificates required within the first month of employment

BENEFITS:
Medical, dental and retirement packages available for those who qualify (30 hrs/wk).

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.

Seniority level:
Not Applicable

Employment type:

Part‑time
Job function:
Other
Industries:
Recreational Facilities

Referrals increase your chances of interviewing at Splash Swim School by 2x.