Lead Case Manager, Supportive ; PSH

Overview

Description

Lead Case Manager, Permanent Supportive Housing (PSH) open position. About St. Vincent de Paul Society Of Marin (SVdP):
Hunger, poverty, and homelessness hurt everyone. SVdP is a charitable social services organization whose mission is to help individuals and families with food, housing, and crisis assistance to restore dignity and a chance for a better life. We are affiliated with the Society of St. Vincent de Paul, a Catholic lay organization with a global footprint. In the US, SVdP Marin is an independent nonprofit governed by its own Board of Directors and fundraising and program operations.

All donations serve the people of Marin.

Since 1946, SVdP Marin has provided crisis assistance programs that support thousands of residents, including a free dining room, a homeless outreach team, and housing and crisis services. If you seek work with a mission-driven organization, we would love to have you join our team.

• Assess clients (using the MAV-SA or other assessment tool) and document housing needs, strengths, resources, cultural identity, behavioral health, medical, social, family support, education and employment history.
• Partner with clients to create individualized housing and treatment plans; document interventions in case notes and HMIS/WZRD systems.
• Develop and provide, or connect to, high-quality wellness and recovery interventions and services.
• Provide strength-based case management, medical care support, therapy, crisis intervention, and peer/family support.
• Document case notes and client-related expenses in required database systems.
• Determine the type and intensity of services needed to help clients achieve housing stability, including check-ins, transportation, mental health and/or substance use considerations, and stabilization services.
• Provide housing location services: assess unit characteristics, locate units near transit, network with landlords, and accompany clients to housing-related appointments.
• Assist clients in securing personal documentation and required paperwork, including reasonable accommodations for rental subsidies or housing vouchers.
• Assist clients in moving into housing and setting up basic household items as needed.
• Provide housing stabilization services and support clients in maintaining tenancy, navigating finances, and coordinating with landlords.
• Collaborate with clients to address tenancy issues early to retain housing, including boundaries, payments, and lease compliance.
• Meet with clients weekly at move-in and regularly thereafter; visit tenants at home at least once per month to discuss progress and challenges.
• Maintain monthly contact with the client’s housing property manager to address housing challenges and provide tenancy training.
• Independently supervise and manage 2–3 PSH Case Managers with leadership and supervision of the team.
• Provide space for individualized supervision (one-on-one) weekly for each case manager under the Lead’s supervision.
• Support other PSH Case Managers with guidance, case conferencing, time accounting, car reservations, and administrative tasks as needed.

SVdP provides a robust benefits package. Benefit eligibility begins at 30 hours weekly, with eligibility from the first of the month following date of hire. Our package includes:

• Competitive compensation; hiring wage for this role is $38 per hour.
• Paid holidays, vacation, sick leave, and mental health days.
• Employer-paid medical, dental, vision, and other insurance benefits for employees and dependents.
• Pre-tax flexible spending accounts and a 403(b) retirement plan with employer contributions.
• Commuter programs and an Employee Assistance Program.
• Employer-paid onsite parking; free dining hall meals.

• Ability to establish trusting relationships with people experiencing homelessness and complex needs, including mental illness and co-occurring substance use disorders.
• Excellent verbal, written, and interpersonal communication; ability to document clearly in an online database.
• Valid California Driver’s License, driving record acceptable by SVdP’s insurer, and proof of personal vehicle insurance;…