Office Assistant II, Bilingual, Contingent; Temporary

Office Assistant II, Bilingual (Temporary) Department of Health & Human Services

At the County of Marin, employees overwhelmingly report that they feel their work is meaningful, they love the work they do, and they are proud to say “I work for the County of Marin.” The Department of Health & Human Services serves our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well‑being, safety and self‑sufficiency of all in Marin.

This recruitment establishes an eligible list to fill future vacancies. The list remains active for open, fixed‑term, full‑time or part‑time positions that may arise. Though currently there is a 6‑month vacancy in the Behavioral Health and Recovery Services division for a temporary Office Assistant II, Bilingual, you are encouraged to apply even if a specific vacancy does not yet exist.

• Support front‑desk and medical records operations at clinics in San Rafael, Novato and Greenbrae.
• Provide phone and in‑person customer service support to clients and clinic programs.
• Greet and check in clients for appointments, re‑schedule and handle appointment changes.
• Answer basic questions about HHS/BHRS services and support.
• Order office supplies and contact maintenance staff and vendors as needed.
• Assist the medical records team and schedule conference rooms.
• Provide backup to Office Assistant III staff when required.
• Use MS Office Suite; reserve conference and meeting rooms.
• Check information portals to confirm client Medi‑Cal eligibility.
• Communicate via email or phone to remind clients of appointments.
• Enter and update data in spreadsheets or electronic health records.

The successful candidate must possess proficiency in both Spanish and English. A bilingual proficiency exam will be administered to ensure the appropriate skill level before appointment.

• Strong interpersonal skills and the ability to communicate with a diverse client base in a patient and courteous manner.
• Ability to work independently and as part of a team within a fast‑paced clinic environment.
• Adaptability to new technologies, systems, and changes in processes and instructions.
• Initiative, independent judgment, and a strong attention to detail.
• Confidence in asking questions and solving problems.

• Standard office practices and procedures (filing, correspondence, office equipment).
• Standard office applications (word processing, spreadsheets, database systems).
• Correct English usage – grammar, spelling, punctuation.
• Business arithmetic.

• Perform clerical and technical work quickly and accurately.
• Use database, spreadsheet, word processing, publishing and internet applications.
• Read, interpret and apply rules, policies and procedures.
• Prepare and maintain accurate records and reports.
• Read and comprehend manuals, policies, and procedural documents.
• Perform basic mathematical calculations.

One year of experience performing clerical/office support duties that demonstrate knowledge of standard office applications and practices. Completion of a clerical training program or office administration coursework may substitute up to six months of required experience.

Clerical/office support experience must include preparing, interpreting, and maintaining a variety of records/documents; using standard office applications and equipment; and greeting and assisting members of the public.

To be considered, submit an application from Monday, January 12, 2026, at 9:00 AM through Tuesday, January 20, 2026, at 11:59 PM.

For any questions concerning this position announcement, please contact Cassie Folan an.

If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415‑473‑2095.

Entry level

Temporary

Administrative