Application Analyst III, IT, EPIC SQL​/Clarity , hybrid, Reside

Application Analyst III, IT, EPIC SQL/Clarity experience needed, hybrid, Must Reside in California

Marin Health invites an Application Analyst III to support application services in a hybrid setting in California.

Marin Health is an integrated healthcare system in the North Bay with a 327‑bed hospital and 55 primary care and specialty clinics. Marin Health is growing quickly and combines the pioneering medicine of an academic medical center with an independent hospital’s personalized, caring touch.

Under the supervision of the Manager of Application Services, the Administrative Assistant III provides advanced, transactional administrative support to department leadership while coordinating day‑to‑day business and application support activities. Core responsibilities include complex scheduling, documentation, data entry, records maintenance, cross‑team coordination, and partnering with end users, IT teams, and vendors to track service requests and support system implementation and optimization efforts.

• High school diploma or equivalent required; associate’s degree preferred.
• Bachelor’s degree in business/health administration/IT preferred, not required.

• 3+ years of progressively responsible administrative support, ideally in healthcare or a complex, multi‑site setting.
• Exposure to healthcare information systems and working with IT/Application teams preferred (e.g., assisting with user communications, training logistics, ticket triage).

• Workday (HCM/expenses/requisitions), Teams/SharePoint; ticketing/service‑request routing.
• Basic meeting/room A/V support using scripts/guides; simple Excel lists/filters/pivots.
• SQL/reporting exposure: ability to run approved/templated queries and reconcile standard outputs; familiarity with Epic Clarity concepts helpful.
• Reporting collaboration: ability to translate business/clinical needs into clear reporting requests/specifications for analysts; experience assisting with validation of data extracts and reports using SQL/Clarity and enterprise tools (e.g., Power BI, Crystal) is a plus.
• Advanced Microsoft 365 (Outlook, Word, Excel, PowerPoint); professional formatting, proofreading, and document management.
• Strong organization, attention to detail, confidentiality, and customer service.
• Comfortable coordinating across clinical/administrative teams and vendors; able to follow established procedures and elevate appropriately.

• Valid California Class C driver’s license if role requires inter‑campus travel (otherwise not required).

• Manage calendars, meetings, and logistics; arrange travel and reimbursements per policy.
• Prepare, proof, and format correspondence, reports, presentations, training/change‑control materials.
• Enter/maintain data in approved systems (e.g., Workday, shared drives) with high accuracy; file/retrieve records per retention and privacy (HIPAA/PHI) standards.
• Open, track, and route tickets/service requests; monitor status to closure; maintain issue logs.
• Process standard transactions (supply orders, invoices, timekeeping support) within authorized limits.
• Coordinate onboarding/offboarding checklists and access requests per workflow.
• Support basic meeting/room A/V; troubleshoot routine office tech via guides; elevate to IT as needed.
• Reporting support (under direction): schedule/reporting requests, gather requirements, produce user‑friendly request specs, run approved/templated SQL queries or standard Clarity‑based reports as instructed, perform basic data validation/reconciliation, record outcomes, and elevate discrepancies to analysts.
• Assist Application Services with implementation/optimization logistics (session scheduling, action‑item tracking, UAT signoffs, document control).
• Maintain process documentation, checklists, and desk guides; flag errors and recommend fixes through defined channels.
• Provide courteous, professional customer service to internal and external stakeholders.

Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415‑925‑7040 or email Talent Acquisition to initiate the process.

Mid‑Senior level

Full‑time

Information Technology

Hospitals and Health Care