DevOps Engineer

Chartmetric, Inc. is a 10-year-old startup specializing in music data analytics. We are trusted by Universal Music Group, Sony, Warner, and Apple Music, as well as hundreds of other music companies and industry professionals. Our team has created a self-service data dashboard for the music industry to better understand the activity happening around artists. Together, we combine hundreds of thousands of real-time data points across iTunes, Spotify, You Tube, Google, Amazon, X, and others through our beautifully designed tool in order to make sense of the increasingly complex landscape of the music industry.

• We are seeking a talented Dev Ops / Developer Experience Engineer to join our team and play a pivotal role in enhancing our development infrastructure and streamlining the developer workflow. This position combines traditional Dev Ops responsibilities with a focus on creating exceptional developer experiences through tooling, automation, and process optimization.

• Infrastructure & Operations
• Design, implement, and maintain scalable cloud infrastructure using Infrastructure as Code (IaC) principles
• Manage CI/CD pipelines and deployment processes across multiple environments
• Monitor system performance, reliability, and security, implementing proactive solutions
• Automate operational tasks and eliminate manual toil through scripting and tooling
• Ensure high availability and disaster recovery capabilities
• Build and maintain internal developer tools and platforms that improve productivity
• Streamline onboarding processes for new developers and reduce time-to-first-commit
• Design and implement developer-friendly APIs, SDKs, and documentation
• Create self-service capabilities that reduce dependencies and waiting times
• Gather feedback from development teams and iterate on tooling based on pain points
• Collaboration & Process Improvement
• Work closely with engineering teams to understand workflow challenges and requirements
• Champion best practices for code deployment, testing, and monitoring
• Lead initiatives to improve development velocity and reduce friction
• Participate in incident response and post-mortem analysis
• Mentor team members on Dev Ops practices and tooling

• Technical Skills
• 3+ years of experience in Dev Ops, SRE, or Platform Engineering roles
• Strong proficiency with cloud platforms (AWS, GCP, or Azure)
• Experience with Infrastructure as Code tools (Terraform, Cloud Formation, or Pulumi)
• Hands‑on experience with containerization (Docker) and orchestration (Kubernetes)
• Proficiency in CI/CD tools (Jenkins, Git Lab CI, Git Hub Actions, or similar)
• Strong scripting skills in Python, Bash, or Go
• Experience with monitoring and observability tools (Prometheus, Grafana, ELK stack, or similar)
• Developer Experience Focus
• Experience building internal tools and platforms for development teams
• Understanding of software development lifecycle and common developer pain points
• Familiarity with API design and developer‑facing documentation
• Experience with version control systems and Git workflows
• Knowledge of testing frameworks and quality assurance processes
• Soft Skills
• Strong problem‑solving abilities and analytical thinking
• Excellent communication skills and ability to work with cross‑functional teams
• Customer‑focused mindset with emphasis on developer productivity
• Proactive approach to identifying and resolving issues
• Ability to balance technical debt with feature delivery
• Preferred Qualifications
• Knowledge of security best practices and compliance frameworks
• Background in software development or engineering
• Familiarity with cost optimization strategies for cloud infrastructure
• Previous experience in a high‑growth or scaling environment

• Competitive salary and equity package
• Comprehensive health, dental, and vision insurance
• Opportunity to shape developer experience across the organization
• Access to cutting‑edge tools and technologies

• We believe that great developer experiences lead to better products and happier teams. Our Dev Ops/DX team operates as enablers and force multipliers, working collaboratively to remove friction from the development process. We value automation, measurement, and continuous improvement, always asking "how can we make this better for our developers?"

The pay range for this role is:

135, USD per year (San Mateo)

120, USD per year (New York)