Team Leader, Retail

About the Company

Loop Neighborhood Market is based in Union City, Calif., with stores and stations across California. The company was founded in 1978 and develops real estate and owns and operates gas stations with convenience stores and car washes. Loop Neighborhood Market also has a wholesale division that delivers fuel to dealer locations.

Loop Neighborhood Market is an industry leader looking for passionate, customer‑focused individuals to help us redefine the c‑store experience. We aim to offer high‑quality, better‑for‑you products paired with exceptional customer service, and create a fantastic experience from the moment you walk into our stores. If you’re motivated by innovation and have a passion for delivering outstanding service, we’d love to have you on our team.

This position requires people adept at assisting customers and leading a diverse team. In the role of Team Leader, you will manage all aspects of the store’s operation, preparing through training in retail information systems, inventory management, and ordering technology.

You will handle daily paperwork, troubleshoot car wash issues and other gas‑pump related issues. Key responsibilities include forecasting, ordering, stocking, and merchandising products, reconciling store paperwork, setting the tone for courteous customer service, and managing store staff.

We expect all of our Team Leaders to embody our Core Values
:
People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered, and Safety.

• Train and coach new staff, manage performance, and handle staffing needs
• Create schedules, track time, and ensure accurate store paperwork reconciliation
• Stock products, maintain store cleanliness, and manage product merchandising
• Forecast, order, and control inventory, with a focus on shrinkage control
• Track and manage operating expenses to ensure profitability
• Develop a sales‑driven culture using data analysis, goal setting, and in‑store operating profit management
• Ensure efficient, courteous customer service for customers, vendors, and staff
• Troubleshoot and resolve car wash and gas‑related issues
• Maintain compliance with local, state, and federal regulations and budget requirements
• Maintain a clean, customer‑friendly environment inside and outside the store
• Perform additional duties as assigned

• High School Diploma or equivalent required
• Six to nine months’ experience as an assistant manager, manager, or an equivalent combination of education and experience
• Strong mathematics ability
• Strong written and oral communication skills
• Desire to be part of a performance‑driven team
• Valid driver’s license and insurance
• Reliable form of transportation to and from the workplace and off‑site training

• Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel
• Maximum 20 gallons and 2 fill‑ups per week

The Team Leader position requires constant standing, bending and reaching with moderate manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 40–50 pounds are required.

• Must be 21+ years of age
• Must be able to work various shifts and days of the week depending on business needs

The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.

The company reserves the right to run background checks as a condition of employment.