Cashier, Holiday Seasonal, San Mateo - Williams Sonoma

Cashier, Holiday Seasonal, San Mateo - Williams Sonoma Home

Base pay range: $17.95/hr - $18.95/hr

Our mission is to enhance the quality of our customers’ lives  put the customer at the center of everything we do, every day. Our corporate values guide our actions and decisions:
People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

• Consistently keep the store energy lively & upbeat for customers & teammates.
• Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service.
• Accurately & efficiently perform register/POS transactions, sales, returns, exchanges.
• Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary.
• Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, time frames & delivery.
• Affirm the client’s purchase & offer additional merchandise suggestions to complement & complete initial selections.
• Ensure client is aware of all promotions that may impact sales.
• Share information & testimonials about product, in-store events & workshops that enhance the customer experience.
• Maintain visual standards & supplies of the cash wrap area.
• Maximize all resources available to get the customer what they want & resolve any issues.
• Perform other duties as assigned by management – comply with all Company policies and procedures.
• Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy.

• Love to close a sale & can articulate a proven ability to exceed goals.
• Thrive in an entrepreneurial environment & constantly look for ways to think outside-the-box.
• Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams‑Sonoma offers, including the Williams‑Sonoma Credit Card & product launches.
• Know what questions to ask your customers in order to understand their personal style & needs.
• Succeed in a team environment while able to work independently & manage your own responsibilities.
• High school diploma or equivalent preferred.
• 1–2 years of experience in a customer service role.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• Full‑time associates are expected to have open availability to meet the needs of the business. Part‑time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required.
  
  Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $17.95–$18.95 per hour.

• A generous discount on all Williams‑Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports your physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).

WSI will not commence an immigration case or “sponsor” an individual for this position at…