Retail Shop Manager Duty, San Mateo

Retail Shop Manager on Duty – San Mateo

Equinox Group is a high‑growth collective of lifestyle brands, including Equinox, Soul Cycle and Equinox Hotels. Our mission is to inspire and motivate members and employees to maximize life through high‑performance living.

We are looking for an energetic, creative and enthusiastic Retail Shop Manager‑on‑Duty to join our state‑of‑the‑art Equinox Shop in San Mateo. This position offers the opportunity to make a significant impact in a growing and dynamic organization.

• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
• Coaches and develops Shop Associates in selling tactics, tools and understanding key business metrics
• Ensure an unparalleled customer experience for all visitors to the Shop and to Equinox
• Maintain knowledge of all club and Shop services, programs and products
• Understands and upholds all loss prevention and inventory management policies and ensures total team adherence to these same policies
• Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks
• Assists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staff
• Assists Regional, District and/or Area Shop Manager with scheduling and shift coverage
• Ensures that both the Shop and the Shop staff reflect the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to the Shop dress code
• Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
• Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
• Maintains working knowledge of happenings and general standards and practices outside of the Shop, in other departments to encourage camaraderie and team spirit
• Complies with and enforces all company policies and procedures; embraces and supports company initiatives
• Communicates clearly and effectively at all levels with both tact and diplomacy

• Proven leadership ability, and the ability to take direction
• Experience in a customer service business; preferably in retail
• Hardworking and diligent, possessing both honesty and personal integrity
• Excellent time management, organizational, problem solving and communication skills
• Ability to utilize new techniques and ideas
• Be available to work a varied schedule, based on the needs of our unique retail business
• Pay Transparency: $19.45 + ability to earn bonuses

• Competitive salary, benefits and industry‑leading commission opportunities for club employees
• Complimentary Club membership
• 30‑50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café services and Shop items

Note:

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. Must have a legal right to work in the United States.

All your information will be kept confidential according to EEO guidelines. For more information regarding our career opportunities, please visit one of our clubs or our website at