Store Manager, Retail & Store Manager

Store Manager

Apply for the Store Manager role at MINISO USA
. As a Store Manager, you will lead a dynamic team, embracing the company’s mission of creating a fun and vibrant experience for both employees and customers. You will be responsible for managing day‑to‑day store operations, driving sales performance, maintaining merchandising standards, and ensuring high‑quality customer service.

• Lead and motivate the team, including the Assistant Store Manager, Shift Leads, and Sales Associates.
• Ensure seamless store execution: outstanding customer service, merchandising standards, operational procedures, and sales performance.
• Promote the store’s membership program, encouraging sign‑ups and customer loyalty.
• Oversee all aspects of store operations, including cash handling, expense management, and a clean, safe environment.
• Recruit, hire, train, and retain top talent; conduct performance evaluations and provide career development paths.
• Manage labor, inventory, and visual displays to drive profitability and store presence.
• Serve as the key liaison with the Area/District Manager and Human Resources regarding employee performance and relations.
• Address and resolve issues raised by staff and customers to maintain a positive environment.
• Work a flexible schedule, including nights, weekends, and holidays.

• 3+ years of retail management experience with a proven track record of leading teams.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• High school diploma or equivalent required; associate degree in Business Administration, Hospitality, or related field preferred.
• Ability to relocate or manage additional stores; travel between locations required.
• Legal compliance with EEO and disability accommodation policies.

USD $18.00 – USD $30.00 per hour.