Veterinary Assistant

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Position Overview
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The veterinary assistant provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service.

Essential Functions
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• Provide compassionate care to all patients
• Greet patients and their owners as they arrive and show them to an examining room, taking the patient’s weight and other vital signs upon arrival
• Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVTs)
• Calm and soothe anxious patients
• Assist doctors and technicians with the administration of medications or with patient restraint
• Perform laboratory tests and take radiographs
• Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines
• Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs
• Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors
• Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
• Educate clients about insurance, wellness, and medicinal plans
• Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry
• Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release
• Adhere to the hospital’s safety and wellness regulations
• Understand and carry out oral and written directions
• Maintain accurate medical records
• Show up for work regularly; full-time presence at work is essential for every shift
• Promote hospital products and services and support the organization
• Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT)
• Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area

Competencies
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• Care and Compassion – builds rapport and provides personal assistance and emotional support
• Animal Restraint and Safety – uses sound judgment and takes precautionary steps when handling patients
• Communication – communicates effectively with others
• Team Orientation – collaborates with the team to accomplish tasks
• Dependability – demonstrates reliability in completing tasks
• Cleanliness Standards – follows sanitization and sterilization policies
• Energy and Productivity – completes tasks efficiently
• Time Management – prioritizes tasks effectively
• Technical Skills and Learning – stays up-to-date with technical skills and knowledge
• Care and Use of Equipment – performs operation checks and maintenance of equipment

Qualifications
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• High school diploma or equivalent
• Two or more years of experience in a veterinary environment performing duties of this position
• Experience with surgical monitoring, radiology, dental prophylaxis, and client education preferred
• Equivalent combination of education, certification, training, and/or experience may be considered

Position Requirements
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• Maintains current knowledge in the field and seeks continuing education opportunities
• Ability to restrain animals, fill prescriptions, and monitor sedation procedures
• Ability to work with or around sick animals, hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
• Familiarity with hospital procedures, policies, services, client/patient treatment protocols, hospital computer systems, and standard veterinary terminology
• Must be flexible with scheduling and able to work some weekends and holidays
• Tasks may involve extended periods of standing or walking
• This is a strenuous job requiring lifting, cleaning, and constant motion; may…