Community Manager; Delaware Pacific, Delaware Atlantic

Overview

Community Manager – Delaware Pacific, Delaware Atlantic

Location:

San Mateo, California

About Mid Pen

At Mid Pen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs.

We take pride in delivering affordable housing solutions and invite you to join us on a journey toward social, economic, and racial equity. Mid Pen is certified as an official Great Place to Work® in 2025.

Property Name: Delaware Pacific, Delaware Atlantic

Community Manager

• Oversee the daily operations of one or more affordable housing properties
• Supervise property staff, conduct performance reviews, and provide ongoing coaching and development
• Lead a small team reporting to the Property Manager and ensure fiscal responsibility, regulatory compliance, and exceptional resident services
• Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management
• Ensure compliance with regulatory requirements (Fair Housing, HUD, TCAC, and local regulations) through accurate certifications and documentation
• Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs to maintain curb appeal
• Process resident applications, recertifications, and lease renewals while maintaining accurate property files and waitlists
• Build partnerships with local community groups, government officials, and safety professionals to enhance property operations
• Implement risk management protocols including emergency preparedness procedures and incident reporting
• Market available units according to approved plans and ensure unit turnovers are completed within established time frames

• Associate degree with three years of multi-family residential management experience including a minimum of two years in affordable housing, or an equivalent combination of education and experience
• One year of supervisory experience with demonstrated ability to lead and develop staff
• Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense
• Current knowledge of Fair Housing laws with ability to pass FHA test within first 60 days
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Real Page property management software
• Strong written and verbal communication skills with ability to interpret regulatory documents and procedures
• Commitment to Mid Pen s mission and ICARE values (Integrity, Collaboration, Accountability, Respect, Excellence)

$23.18 - $28.98 Hourly — Pay based on applicable experience and qualifications

• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

EQUAL OPPORTUNITY EMPLOYER

Mid Pen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Mid Pen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of their job.