Senior Manager, Operations

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

The core mission of the Recruiting Operations (Rec Ops) team at Roblox is to strategically optimize the entire recruitment lifecycle, ensuring its efficiency, consistency, and effectiveness. We build and maintain the crucial operational infrastructure—including process, technology, data governance, and compliance—which empowers Talent Acquisition (TA) to consistently find, interview, and achieve the best possible hiring outcomes for the organization.

As a Senior Manager of Recruiting Operations, you are the visionary leader responsible for the execution of this mission, guiding change management across the TA organization. You will leverage your expertise and creativity to drive operational efficiency and enhance data-driven decision making, bringing a strong point of view on what constitutes a world-class Rec Ops function. This leadership role demands an exceptional individual who can empower their team to continuously refine the systems, tools, and processes used to support recruiting and hiring teams, ultimately ensuring a scalable and successful hiring environment.

• Lead the vision and strategy for the Recruiting Operations team, aligning your team’s roadmap with overall Talent Acquisition (TA) and business goals. This includes identifying and executing large-scale transformation initiatives that improve efficiency and consistency across the entire recruitment lifecycle.
• Establish and oversee the TA technology stack and vendor relationships, leading the discovery, implementation, and administration of systems to enhance global hiring capabilities.
• Champion data-driven decision making by advancing the use of recruiting analytics and partnering with TA to define key metrics of success, including overseeing data integrity, establishing quality control frameworks and leading audit projects.
• Act as a subject matter expert and strategic thought partner, utilizing deep knowledge of the internal and external hiring landscape to lead and drive key operational projects with cross-functional teams, ensuring solutions adapt to evolving business needs.
• Own TA Policy, Governance, and Compliance by defining and overseeing official guidelines, standards, and oversight (e.g., Global Recruiting Policy, Approval Hierarchies, Data Privacy) to ensure control, accountability, and adherence to all applicable laws and regulations (e.g., EEO/OFCCP).
• Provide guidance and mentorship to your team, fostering the professional development and growth of individuals while ensuring deliverables are aligned with the overarching TA strategy and organizational goals.

• 5+ years of experience with a proven history of leading and executing complex recruiting operations initiatives, complemented by 3+ years of people management and excellent coaching and development skills.
• Deep expertise with core recruiting technologies (e.g., Greenhouse ATS, Gem, Talent Wall, Modernloop) and the technical aptitude to understand system integrations, configurations, compatibility, and everyday use.
• Proven operational rigor and strategic planning aptitude, capable of translating vision into action, managing ambiguity, and delivering complex programs with clear prioritization and resource planning.
• Expertise in pulling, interpreting, and communicating data from recruiting tools to generate actionable insights and solve complex problems with minimal oversight.
• Familiarity with TA…