BA Multi-Unit Team Leader

Overview

Join to apply for the BA Multi-Unit Team Leader 2 role at H&R Block
.

• Front-line manager responsible for leadership and development of associates
• Deliver an outstanding client experience and achieve office growth objectives (clients, revenue, and earnings) for three offices
• Start with a flexible part-time schedule in the fall; transition to full-time January–April with evenings and weekends as needed
• After tax season, work a reduced schedule May–December and may apply for advancement opportunities
• Lead daily team meetings and communicate essential information to tax office associates
• Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
• Travel between offices as required
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*

• Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
• Partner with the District General Manager to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
• Assist DGM in recruiting and interviewing candidates for tax office associate positions
• Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
• Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions
• Lead daily team meetings and communicate essential information to tax office associates
• Create associate work schedules across all offices and ensure accurate timekeeping and labor management

• People management experience with ability to grow and develop associates
• Aptitude for growth plan execution and ability to lead towards a growth culture
• Strong decision-making and judgment skills with ability to perform in a fast-paced environment with minimal supervision
• Strong interpersonal and communication skills and a customer-centric mindset
• Computer proficiency with MS Office
• Bachelor’s degree in a related field, or high school diploma with equivalent experience
• Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course*

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (eligibility applies)
• Check all available benefits at

At H&R Block we remain committed to building a connected culture where trust, care, and connections help us work together and create an environment where everyone belongs. You will be part of an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

$15.00 - $40.00/Hr. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and location. Eligible associates may participate in incentive plans and benefit programs.

Sponsored Job