Sr. Technical Writer

Category‑defining tech. Career‑defining work. Lots of tech companies disrupt. But many fail when they try to scale. We’re different. Cockroach

DB makes it easier for companies to build and scale apps. This is how and why we’re helping some of the most innovative companies on the planet. We tackle problems head‑on and focus on solutions that create lasting impact. Because when our customers win, we all win.

We’re seeking an experienced technical writer to join our world‑class Documentation team.

In this role, you’ll create highly impactful technical documentation across the full Cockroach

DB platform—spanning developer experiences, operations, security, and emerging capabilities. You’ll collaborate closely with engineers, product managers, and other writers to produce public documentation and craft clear, helpful copy across product interfaces.

Beyond user assistance, you’ll contribute insights on improving the product, evolving our processes, and collaborating across departments. Our team is committed to staying ahead of the curve—innovating with AI to analyze content, ensure quality, and eliminate toil, freeing writers to focus on what they do best: producing the most effective content for our customers.

This role is hybrid, requiring three days per week in either our New York City or San Francisco office.

• Translate complex, highly technical concepts into clear, actionable documentation for engineers, operators, and technical decision‑makers.
• Develop in‑depth product knowledge and collaborate with engineering and product teams to ensure documentation aligns with user workflows and company priorities.
• Write comprehensive content across multiple formats—tutorials, how‑to guides, conceptual overviews, reference documentation—and contribute to copy for release notes, UIs, APIs, and CLIs.
• Cover topics that may include developer workflows, schema design and migration, deployment automation and scaling, cluster performance and operational best practices, backups and disaster recovery, monitoring and observability, authentication and authorization, network security, vector search and AI workloads, data governance, and more.
• Benefit from a balanced work distribution, gaining experience across diverse areas of the product while reserving time for deep dives into larger projects within specific product domains.
• Get to know a variety of user workflows and priorities—from developers building applications to operators maintaining critical workloads for high‑scale, globally distributed systems.
• Collaborate with dedicated documentation infrastructure engineers who build and maintain our tooling. Offer meaningful input into workflows, automation, and other technical solutions that improve how the team works.
• Contribute to internal style guides, processes, and policy enhancements within the Documentation team.
• Share your learnings and expertise across the team, helping to build collective technical depth and writing excellence.

In your first 30 days, you’ll follow a custom onboarding plan that includes Cockroach University courses, internal documentation, and product training. You’ll get hands‑on experience using Cockroach

DB and our documentation tools, and start to contribute to the documentation with the supervision of other writers.

By three months in, you’ll have developed enough expertise to help prioritize and plan documentation work, contributing independently to the Cockroach

DB docs site. You’ll also engage in initiatives that shape our content standards, processes, and documentation infrastructure.

• Extensive experience planning and authoring documentation for engineers or other technical users, through independent research, collaboration with engineers, and hands‑on testing.
• A proven ability to learn, use, and explain highly technical products and systems quickly and accurately.
• Hands‑on experience with Linux/Unix systems.
• Familiarity with relevant technical domains such as distributed systems, cloud platforms (AWS, GCP, Azure), containerization and orchestration, networking and security, infrastructure‑as‑code, CI/CD pipelines, application development workflows, database…