More jobs:
Enterprise Customer Success Lead Renewal & Impact
Job in
San Mateo, San Mateo County, California, 94409, USA
Listed on 2026-01-26
Listing for:
Freshworks
Full Time
position Listed on 2026-01-26
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading software company based in San Mateo, CA is seeking a Customer Success Manager to manage and grow enterprise accounts. This hybrid role requires 8+ years of experience in customer-facing technical roles and expertise in fostering customer relationships to minimize churn. Responsibilities include analyzing product usage data and working with account teams for expansion strategies. The position offers a competitive salary range of $147,200-$193,200, along with various benefits including health insurances and flexible PTO.
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