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Customer Support & Solutions Manager; LegalTech
Job in
San Mateo, San Mateo County, California, 94409, USA
Listed on 2026-01-12
Listing for:
GC AI
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading legal AI platform in California is seeking a Customer Support Manager to provide exceptional service to in-house legal teams. The role involves managing customer queries, building support processes, and leading a team as the company scales. With strong emphasis on customer satisfaction and operational efficiency, the ideal candidate has 4-6+ years of experience in B2B SaaS, excellent communication skills, and a knack for problem-solving.
The position offers a competitive salary ranging from $110,000 to $135,000.
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