Solutions Specialist; Legal Operations

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GC AI is the trusted AI platform for in-house legal teams. We help lawyers draft, review, and analyze with precision and confidence. More than 1,000 companies use GC AI to move faster and work smarter across their legal teams, including 50+ public companies, 25+ unicorns, and brands such as News Corp, Nextdoor, Skims, Liquid Death, Vercel, Zscaler, and TIME Inc.

We’ve 10x'd revenue in the past 12 months, raised a $60 million Series B ($555 million valuation), and are growing faster than ever. We are backed by incredible investors, including Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.

Come build the future of legal AI with us!

At GC AI, we're redefining how legal teams work with the power of AI. As a Solutions Specialist, you'll be at the frontier of this transformation — blending your legal expertise or legal operations background with cutting-edge AI to help customers unlock entirely new ways of working. In this role, you'll draft powerful AI prompts, partner directly with customers to solve their most pressing workflow challenges, and teach courses that inspire and equip legal professionals to embrace AI in their practice.

Your impact will be direct and measurable: driving adoption, shaping product direction, and building the skills and confidence of our users.

• Analyze and optimize legal processes using data-driven insights and metrics to demonstrate ROI and efficiency gains.
• Draft high-impact AI prompts that solve real-world legal problems and demonstrate value across industries and practice areas.
• Curate a library of sample prompts and outputs to showcase the versatility of GC AI to both prospects and customers.
• Partner with in‑house legal teams to deeply understand their workflows (research, contracts, diligence, document analysis, compliance, etc.) and design practical AI‑powered solutions.
• Act as the Voice of the Customer by sharing insights with Product, ensuring features evolve to meet real‑world legal needs.
• Lead prompting workshops and training sessions to boost customer adoption and confidence in using AI effectively.
• Position GC AI as the trusted legal AI partner by bringing credibility, expertise, and empathy to every interaction.

• 4+ years of in‑house work experience. JD with legal operations experience strongly preferred, though non‑JD candidates with a deep understanding of in‑house legal operations processes will also be considered.
• Strong background in legal metrics and process optimization — experience measuring legal team performance (KPIs/SLAs), workflow efficiency (process standardization, benchmarking, etc.), and operational improvements.
• A genuine passion for AI — you already use it and love experimenting with it.
• Proven ability to learn quickly, think critically, and apply knowledge creatively.
• Hands‑on experience with legal tech tools (e.g., CLM, automation, analytics platforms, or other legal software).
• Excellent client‑facing skills: empathetic, proactive, and able to manage multiple priorities.
• Strong written and verbal communication, with the ability to explain complex ideas clearly.

• Experience designing or teaching training programs, workshops, or courses.

• Shape the future of a rapidly growing startup.
• Direct collaboration with the founding team.
• Real influence on company strategy and direction.
• A voice that matters — your ideas will be heard and implemented.

• Competitive salary, equity, and healthcare.
• Hybrid model — many roles are remote‑friendly, while some teams require in‑person meetings a couple of days a week in the Bay Area office.
• High‑energy, joyful team environment.

• Mentorship and learning opportunities.
• Clear path for growth in an expanding company.
• Exposure to cutting‑edge technologies and practices.
• Freedom to innovate and own crucial systems.

GC AI's compensation package includes a competitive base salary benchmarked against real‑time market data, as well as…