Human Resources Operations Manager
Job in
San Mateo, San Mateo County, California, 94409, USA
Listing for:
San Mateo County Community College District
Part Time
position
Listed on 2025-12-21
Job specializations:
-
HR/Recruitment
Employee Relations
Job Description & How to Apply Below
Human Resources Operations Manager
Campus: District Office
FLSA Status: Exempt
Salary
Schedule:
35
Bargaining Unit: Classified Supervisor (non-represented)
Months Per Year: 12
Hours Per Week: 37.5
Mandated Reporter: Yes
Campus Security Authority: No
Position Purpose
The Human Resources Operations Manager is an administrative position reporting to the Chief Human Resources Officer. The incumbent coordinates and performs functions related to business and system analysis, project management, systems assessment, application design and planning, user training, creating and maintaining functional standard operating procedures, troubleshooting, or ongoing maintenance of one or more major modules of the human resources modules of the District's HCM enterprise resource planning (ERP) system and related third-party human resource software and systems that integrate with and extend the functionality of human capital management.
General
Description
This position ensures accurate best practice business processes/workflows and other system dependencies are in place within the District's employment-related databases, HCM system, software, and third-party applications to support the administration of Human Resource functions, including but not limited to employment-related website content, compensation programs, annual performance reviews, benefits administration, and open enrollment. A high degree of independent judgment and creativity is required to resolve minor and major problems that arise.
The consequences of errors in judgment can be costly in employee time, public relations, and money; however, administrative and policy controls limit the risk of serious consequences. The Human Resources Operations Manager supervises and directs the work of paraprofessional, clerical, and other staff, and student assistants as assigned.
Duties and Responsibilities
The Duties and Responsibilities are representative and not intended to cover all duties the incumbent may perform. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.
HR Operations Management
Oversees and maintains the optimal function of the District's internal HR information services systems, which may include coordinating database management, customization, development, maintenance, and upgrades in coordination with the Office of Information Technology Services to maximize system optimization and adoption by the District and Colleges.Collaborates with executive leadership and HR staff to identify needed improvements and enhancements to existing employment-related information services and databases; recommends and implements solutions.Serves as lead representative and liaison between HR, Information Technology Services, external vendors, and other stakeholders for HR systems design and implementation projects.Oversees and maintains internal database files, tables, codes, backup files, integrity, and security.Provides technical support, troubleshooting, and guidance to HR and college business operations employees.Programs custom functions and documentation such as automated queries, filters, macros, and reports.Compiles or assists with the acquisition of complex data reports, summaries, and logs requested by senior executives and HR staff, and maintains dashboards.Maintains knowledge of trends and developments in internal controls, data management and security, and HR applications.Oversees the procurement of appropriate hardware and software to ensure the organization has high-quality, efficient systems.Assists with the setup and administration of performance reviews.Identifies risks and opportunities and recommends changes to processes that improve the delivery of HR services to the District.Partners with leaders across the District to develop and deliver HR-related communications.Reporting Leader
Responsible for all HR reporting, including annual EEO Plan data reporting.Develops dashboards for reporting key metrics.Develops reports on key performance indicators (i.e., time to hire, turnover rates, employee demographics) to support short-term and long-term workforce development.HR Communications and Internal Controls Leader
Redesigns, builds, and maintains website content to effectively communicate information, policies, procedures, and standard operating procedures to serve the needs of applicants, stakeholders, employees, retirees, community members, and students.Creates and maintains accurate records of employment-related standard operating procedures, guidelines, employee handbooks, and related files.Creates and maintains instructional guides, on-demand training materials, and related resources to assist applicants and employees with accessing and using HR systems.Ensures all HR content meets mandated accessibility requirements.Performs other duties, as assigned by the Chief Human Resources Officer or designee.Employment Standards (acquired through education,…
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