Mental Health Clinical Case Manager

Mental Health Clinical Case Managers are licensed behavioral health clinicians who ensure that every participant in Salma Health’s Intensive Outpatient Programs receives seamless, person-centered care. Working closely with IOP Coordinators, therapists, and psychiatrists, they own the patient-engagement and continuity-of-care functions that underpin compliance, retention, and clinical outcomes.

• Patient Engagement & Orientation:
  Conduct IOP orientations for new patients, introducing program structure, expectations, and resources. Use motivational interviewing and psychoeducation to enhance retention, reduce early drop-out, and sustain engagement.
• Care Coordination & Discharge Planning:
  Lead discharge planning beginning at admission, ensuring linkage to outpatient providers, community resources, and payor-approved step-down services. Conduct collateral sessions with patients to support transition and continuity.
• Indirect Patient Contact (IPC) & Compliance:
  Document collateral contacts, discharge coordination, and case management activities in compliance with CMS and commercial payor standards. Ensure IPC is properly captured for utilization review and reimbursement audits.
• Group & Clinical Support:
  Co-facilitate psychoeducation or skills-based groups (e.g., DBT skills, relapse prevention). Provide clinical coverage for group sessions or therapeutic check-ins during staff absences, within scope of licensure.
• Interdisciplinary
  
  Collaboration:
  
  Participate in weekly case conferences, contributing psychosocial and systems-level insights to treatment planning. Serve as liaison between therapists, psychiatrists, coordinators, and centralized navigation to ensure seamless care.
• Outcomes & Quality:
  Track engagement, discharge, and readmission metrics; report trends to the Clinic IOP Director for quality-improvement initiatives. Implement corrective actions to improve retention, discharge quality, and community integration.
• Safety & Crisis Support:
  Assist in updating safety plans and activating crisis escalation pathways as needed. Provide documentation that meets licensure, accreditation, and payor requirements.

• 3-5 years of experience working as a Clinical Case Manager as a Licensed practitioner
• Current clinical licensure in the state of California.
• Must physically reside in the state of California.
• Strong working knowledge of evidence-based treatments for mood, anxiety, and trauma.
• Proficiency with telehealth platforms and remote clinical work.
• Excellent interpersonal, communication, and documentation skills.
• In-tact Licensed Marriage and Family Therapist (MFT) or Licensed Clinical Social Worker (LCSW).

• Familiarity with acute psychiatric presentations and safety planning.
• Experience providing case management services to an acute adult population
• Comfortable working in milieu based clinical programs.
• Previous experience working in an IOP, PHP, crisis residential and/ or in patient psychiatric hospital settings.

• Practice at the cutting edge of psychiatry—integrating psychotherapy, psychopharmacology, and interventional treatments.
• Be part of a collaborative, mission-driven culture that prioritizes patient outcomes and clinical excellence.
• Contribute to the growth and innovation of specialty psychiatric programs in Orange County.

We are the brain health company of the future that integrates care delivery, technology innovation, and research breakthroughs to better understand brain biology and diagnose, treat, and ultimately cure brain disorders for all stages of life.

Salma Health is reimagining brain healthcare. We bring together advanced diagnostics, evidence-based treatments, and continuous support under one connected system—so every person can receive the right care at the right moment.

Our multidisciplinary team of psychiatrists, neurologists, neuropsychiatrists, therapists, and technologists work together to deliver personalized, compassionate care for people living with brain and mental health conditions. By combining cutting-edge science with human understanding, we’re creating a new model of care that…