Clinical Care Coordinator

Overview

Transforming the lives of those affected by severe mental illness

Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). We partner with leading health systems to transform mental health care delivery through innovative outpatient care that combines in-person psychiatric care with wraparound support. Our integrated care teams include psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists who work together to treat the whole person across physical, mental, and social needs.

Amae Health is seeking a dedicated Clinical Care Coordinator to join our team in delivering exceptional care to adults with complex needs. This is a full-time position (Monday–Friday, 9:00 am–5:00 pm PT) based at our San Mateo, CA clinic.

As a key member of the interdisciplinary clinic team, the Clinical Care Coordinator (CCC) supports members’ daily experiences and sense of belonging at Amae Health. You’ll help create a warm, engaging environment by facilitating group activities and wellness programming that promote connection and growth. You’ll work closely with clinicians and staff to share insights and contribute to a collaborative approach to member care.

In addition to member engagement, you’ll support clinic operations by managing communications, maintaining accurate records, and assisting with daily workflows.

• Member Engagement & Support - Facilitate groups, arts and crafts, and recreational activities to enhance the member experience and encourage positive social interactions.
• Clinic & Operational Support - Welcome members, manage communications via phone and email, and assist with scheduling and member record updates to support smooth daily operations.
• Team Collaboration - Partner with the interdisciplinary care team to share observations and support coordinated member care; participate in team meetings and contribute to discussions about member engagement.
• Member Advocacy & Resource Connection - Identify ongoing needs and connect members with community resources and supports that promote wellness.
• Growth & Development - Contribute to projects that support clinic growth and ongoing member success; participate in training and supervision to build skills in mental health support, community resources, and engagement.

About You:

You’re a people-person who enjoys creating meaningful connections and helping others feel supported. You are organized and proactive, bring positive energy to member activities, and thrive in a collaborative, fast-paced environment. You value multidisciplinary teamwork, welcome feedback, and are motivated to grow your skills in mental health support and community resources. You lead with empathy and keep members at the heart of your work.

If you’re excited to help shape a new clinic and make a lasting impact in your community, we’d love to hear from you!

• Enrolled or recently graduated in a degree program related to mental health, such as pre-med, psychology, social work, or nursing
• Interest in mental health and desire to work with members with Severe Mental Illness
• Strong interpersonal skills and ability to work in a team environment
• Detail-oriented and organized
• Comfortable working either one-on-one or in group settings; excellent interpersonal skills and adaptability
• Willingness to collaborate with others
• Well-organized with some experience planning and designing events and activities
• Basic computer skills
• Ability to work effectively with people from diverse backgrounds in various settings

Amae Health offers a comprehensive benefits package focused on personal, financial, and professional wellness.

• Paid Time Off
• Short-Term and Long-Term Disability Insurance
• 12 Weeks Paid Parental Leave – Available to both birthing and non-birthing parents
• 401(k) Retirement Plan
• 11 company holidays
• FSA & HSA savings programs
• A best-in-class work environment led by UCLA professors & VA clinicians, fostering collaboration with psychiatrists, therapists, peer support, and others.

Amae Health is…