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HelpDesk/Support Technical Support Customer Service Rep

Junior Customer Support & Solutions Analyst

Job in San Mateo, San Mateo County, California, 94409, USA
Listing for: IXL Learning
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
An educational technology company in San Mateo, CA, is seeking an upbeat and customer-focused Associate Customer Support Analyst. This full-time, entry-level role involves using communication skills to assist customers and support product improvement initiatives. A BA/BS degree is required, along with strong problem-solving skills and some customer service experience. The position offers a base hourly rate of $25-26, and new college graduates are encouraged to apply.
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