Transportation Specialist: Dispatch​/Extracurricular Trips

JOB TITLE

Transportation Specialist - Dispatch/Extracurricular Trips

Non-Exempt

Director of Transportation

Transportation

October 2025

Responsible for coordinating the assignments and schedules of bus driver routes, vehicles, and extracurricular trips; ensuring the provision of safe, efficient, and cost-effective transportation services. Responsibilities include documenting absentee calls and assigning substitutes as needed. Additionally, the Dispatcher will manage incoming telephone calls and communicate via 2-way radios to convey important information to both the community and department staff, thereby supporting the delivery of safe, efficient, and economical transportation services.

• High School Diploma or equivalent
• Valid Texas commercial driver’s license with Passenger (P) and School Bus (S) endorsements
• Texas School Bus Driver Certification
• Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam

• Knowledge of transportation technology programs/software
• Strong organizational, communication, interpersonal, and customer service skills
• Ability to maintain professional customer-oriented attitude and emotional control under stress
• Strong troubleshooting, problem solving, documentation, and record keeping skills
• Ability to multitask
• Advanced knowledge of Microsoft and Google applications
• Proficient map reading skills
• Ability to receive and give verbal instructions clearly and effectively in English and Spanish
• Advanced verbal communication skills on two-way radio system

• Two years’ experience as a school bus driver in a public school district (preferred)
• Prior experience as a fleet dispatcher (preferred)

• Assign school bus drivers, monitors, and substitute staff to routes.
• Assign vehicles and staff for extra curricular trips.
• Receive, record, and report driver and bus monitor absence calls.
• Maintains logs on communication via two-way radio, and phone calls pertaining to transportation operations.
• Receive and answer phone calls from parents, school administration, and the general public; send to appropriate staff as necessary.
• Operates two-way radio to receive and exchange communication with district vehicle operators.
• Assists with notifying drivers, parents, and school personnel of any changes in a student's bus service.
• Communicates with drivers and reports to supervisors about problems/concerns from parents, students, teachers, coworkers, and public.
• Assists campuses with new student placement on buses; communicates new student information with drivers.
• Communicates with department campuses to maintain efficiency in scheduling extracurricular trips.
• Coordinate with the maintenance shop to ensure spare buses are available and assigned as needed.
• Maintain pertinent documentation relative to personnel emergency standby rosters for extra curricular trips and related weekend duties.
• Assists in the preparation of various transportation reports.
• Verify non-transportation staff driver eligibility with Transportation Administrators.
• Serves as focal point of issuance for two-way radio system, administrative books, and monitor of the vehicle keyboards.
• Correct unsafe conditions in the work area and promptly report any conditions that are not immediately correctable to the supervisor.
• Follow district safety protocols and emergency procedures.
• Operate buses and vehicles as needed, meeting the same criteria as a school bus driver.
• Assist with emergency situations.
• Comply with all federal, state, and district policies and procedures.
• Participate in professional development opportunities, including training sessions and certifications related to pupil transportation.
• Promote a positive image that supports the mission of the school district.
• Perform other duties or responsibilities as assigned.

Mental Demands:
Work with frequent interruptions;
Maintain emotional control under stress.

Standard office equipment including computer and peripherals; radio communications system, printer, copier, calculator, telephone, computer processing programs, transportation software programs, school bus and district vehicles.

Prolonged sitting; frequent standing, kneeling/squatting, bending/stooping, pushing/pulling, and twisting.

Frequent walking; regular grasping/squeezing, write flexion/extension, and reaching; regular driving.

Regular light lifting and carrying (50 pounds or less) on a daily basis.

Work outside and inside, on slippery or uneven walking surfaces; frequent exposure to extreme hot and cold temperatures, dust, noise, vibration; exposure to chemical hazards; work around vehicles and machinery with moving parts; regularly work irregular hours; occasional prolonged hours; frequent district wide travel; occasional statewide travel;
School district employees may be…