Assistant Director, and Residential - Residential Conduct and Care

Posting Number: 2026369
Posting/Functional

Title:

Assistant Director, Housing and Residential Life - Residential Conduct and Care
University Pay Plan

Title:

Asst Dir, Hsg & Residential Life

Location:

San Marcos
Department: DHRL Administration
Recruitment Type:
Open Recruiting
Job Type: Full-Time
Funding Source:
Permanent
Monthly Salary: $4,894.00 - $5000.00
Job Category:
Exempt

• Master’s degree in Higher Education Administration, or closely related field.
• 3 years of full-time experience working in university housing, residence life or student affairs.
• Experience hearing conduct cases in a residential environment.
• At least 1 year of experience with supervision.

• Experience managing residential communities.
• Experience developing and conducting assessment.
• Experience with designing training programs specifically for conduct and care processes.
• Understanding of NABITA case management practices.
• Knowledge of laws and legal principles relevant to residence life, conduct and care.

The Assistant Director for Residential Conduct and Care provides leadership for the conduct processes and student care responses within the residence halls. This position will supervise full-time professional staff Case Managers. The Assistant Director will report to the Director for Residential Experience in Housing and Residential Life at Texas State University.

• Supervise and provide leadership for up to two full-time Case Managers for Conduct and Care. Indirectly supervise 24-28 Residence Directors, and 290+ Resident Advisors and communicate expectations and monitor work processes.
• Provide ongoing direction & feedback about performance through weekly 1:1 meetings.
• Evaluate performance, including conducting performance evaluations effectively and efficiently and attending to their professional development.
• Assist in the recruitment and hiring of direct reports, including reviewing applicant materials, conducting candidate interviews, and offering recommendations for hiring.

• Provide leadership for the implementation of the university conduct and care process for cases that occur within the residence halls.
• Serve as conduct administrator for all university-managed residence halls and apartment communities; monitor and review all on-campus conduct incident reports; track and monitor conduct cases using Maxient database; follow up with hall staff on case status and provide updates as needed to department leadership, Title IX, and Dean of Students partners.
• Develop and implement educational sanctions that promote student development.
• Train all Housing and Residential Life professional and student staff members regarding university and departmental conduct philosophy, Maxient Software, and expectations regarding student conduct.
• Create semester and yearly reports regarding conduct violation trends, conduct officer timelines, and make recommendations on improvements to structure and implementation of conduct process.
• Review student handbook policies for trends/behaviors in violation of policies.
• Adjudicate conduct cases for higher level reports.
• Serve as the primary appeals officer for residential conduct cases.

• Participate in 24-hour on-call rotation with live-in professional staff colleagues; recognize that residence halls are open 365 days/year and therefore being on-call during holidays should be expected; respond to student and/or facilities issues/crises as a third-tier responder and in person as needed 24-hours a day; high level of in-person response to mental health concerns, other student support situations should be expected.
• Consistent communication with senior leadership during crises/emergencies; maintain accurate incident reports using Maxient Software.
• Work with departmental and divisional teams to respond to critical incidents on campus; work with other departments to provide an appropriate response to crises.
• Identify personal and emotional concerns of students; provide appropriate resources and referrals; track and monitor student issues using Maxient database; maintain contact with parents and other constituencies as appropriate.

• Provide individualized care to address student concerns within Housing & Residential Life and work to eliminate barriers to retention.
• Lead efforts to manage care cases for residence hall students using NABITA assessment practices in collaboration with the Dean of Students.
• Develop and maintain rapport with residents through regular student contact; assess needs and concerns of residents; advocate for students in all aspects of their housing and educational experience.
• Serve as a liaison with other departments and offices on campus, including University Police, Dean of Students, Title IX, Health Services, Counseling Services, and Academic Advising.
• Represent HRL on various Student Behavioral Assessment Teams (SBAT) and provide high-level summaries for leadership…