Store Manager - H

Overview

As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team will be there to congratulate new parents and grandparents, introduce them to our baby essentials, help prep them for the first day of school, and support all the big and small moments on parenting journeys. We are looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.

You’ll coach your teams to reach their potential, become brand and product experts, and own their careers.

What we love about Carter’s

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, Osh Kosh B’gosh, Skip Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We’ve built an industry-leading reputation by providing quality products and a culture that invests in training and development so we all succeed together. A Carter’s career feels like connections between customers, teams, and families.

Caring, teamwork, flexibility, and growth are what make us different.

• Schedules that fit your life. Maintaining balance is important to us, so your schedule will allow you to focus on all aspects of your life.

• Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more.

• Advance You Program, which helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language.

• Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and more.

• Opportunities to build skills and grow through professional and personal development.

• Development programs to grow in your current role and beyond. Whether you’re looking for a short term or long-term career, you will grow at Carter’s.

• Additional great benefits described here.

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.

• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase engagement.

• Grow leaders through direction, delegation, and investing in their development.

• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.

• Build customer loyalty by coaching the team on the benefits of customer participation in Loyalty programs, including credit.

• Execute the Company’s direction on merchandising and operations; manage payroll and budgets.

• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.

• Lead and integrate an omnichannel experience ensuring teams are trained on available tools.

• Reduce loss through consistent customer service, education, and operational controls.

• A positive and solutions-oriented mindset.

• Effective and professional verbal and written communication skills.

• Demonstrated leadership and supervisory skills including leading, directing, and executing multiple tasks.

• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).

• Minimum of 3 years of retail or related management experience leading direct reports.

• A high school diploma or GED.

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.

• Stand or walk for extended periods of time; climb up and down a ladder.

• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Carter’s is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

Applications will be accepted until at least 7 days after the posting date. Carter’s does not use AI to make any decision in our hiring process.

NOTE:

This job description is not all-inclusive. Duties may be changed or reassigned at management’s discretion, and employees may be required to perform duties not listed herein. Carter’s may reasonably alter duties, responsibilities, job title, and location.

* Source:
Circana / Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Compensation for this position ranges from $28.50 - $37.00 per hour based on experience and location.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.