Stock Crew General Merchandise Clerk

Note: Stater Bros. Markets is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

(This pay range represents the rates of pay for step 1 to the maximum step for this position in accordance with the collective bargaining agreement. The starting pay for the successful candidate will start at step
1)

The General Merchandise Clerk (GMC) is accountable for delivering G.O.A.T. (Greet, Observe, Assist, Thank) service to our customers. This position supports multiple areas of store operations and requires a versatile and adaptable individual who can take on a variety of tasks as needed throughout the store.

• Provide friendly, helpful service while maintaining a professional demeanor and enhancing the customer’s shopping experience (G.O.A.T).
• Assist with customer questions, locate products, recommend items, and communicate out‑of‑stock concerns to store management.
• Bag groceries carefully and efficiently, helping customers load items into their vehicles.
• Gather shopping carts from the parking lot and organize them for customer use.
• Open boxes to stock shelves, displays, and end caps with general merchandise items.
• Follow CAO bread procedures for working and writing bread orders.
• Build and maintain GMC product displays following store planograms, seasonal guidelines, and store management.
• Bale cardboard regularly and keep the backroom clean, organized, and free of clutter.
• Ensure correct signage and pricing is visible and accurate, including routine price changes.
• Keep aisles and display areas clean, safe, and free of hazards.
• Receive online orders, inspect items for damage or freshness, and pack them to meet customer expectations.
• Replace or report unavailable or damaged items promptly and update customers on substitutions or delays.
• Pack items properly to avoid damage during transport and label orders clearly for pickup.
• Communicate to store management regarding order progress or issues.
• Assist customers by carrying or escorting their completed orders from the store to their vehicles.
• Cut, prepare, package, label, and price fresh‑cut produce items for sale to customers.
• Stock and rotate produce merchandise to maintain freshness and an attractive display.
• Monitor product temperatures and maintain proper storage conditions.
• Maintain logs and records of damaged and lost merchandise.
• Complete price changes and assist Produce Manager with monthly inventory counts.
• Open, price, and stock floral merchandise while keeping displays neat, attractive, and well‑organized.
• Monitor floral inventory for freshness and quality, removing wilted or damaged products promptly.
• Place point‑of‑sale signs, tags, and promotional materials for floral and GMC produce products including routine price updates.
• Support the Produce department by stocking and maintaining the salad wall and other GMC produce items.
• Operate all standard store equipment—such as hand trucks, box cutters, department equipment—safely and efficiently by adhering to established safety protocols.
• Work collaboratively with team members to ensure smooth department operations and excellent customer experience.
• All other related duties as required and assigned.

• Must be at least 18 years of age.
• High school diploma is preferred but not required.
• Ability to work in a fast‑paced environment and handle multiple tasks and responsibilities.
• Friendly, helpful attitude with a focus on customer satisfaction and service at all times.
• Ability to work well within the team and follow direction with a good attitude.
• Excellent communication skills (both oral and written) with the ability to communicate clearly and respectfully with customers and teammates.
• Basic math and reading skills for handling pricing, labels, equipment, and inventory.
• Good problem‑solving abilities and attention to detail.
• Ability to stand for extended periods and lift moderate weights.
• Available to work a flexible schedule, including evenings, weekends, and holidays.
• Must maintain a sense of integrity and adhere to all store policies and procedures, including safety standards and the collective bargaining agreement.

Be a part of a team that makes a difference in the communities we serve.

• We value and appreciate our teammates.
• We treat others like we want to be treated.
• We like to challenge the status‑quo and are actively embracing change.
• We are a team that fosters open communication.
• We have fun and celebrate our teammate’s achievements and failures.