GC Retail Lessons Lead Store

Join to apply for the GC Retail Lessons Lead Store 111 role at The Guitar Center Company

Pay Rate: $19.72/hr – $29.58/hr depending on background and experience.

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

For employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

As our Lessons Lead, you will be responsible for ensuring a great experience for all customers and students, by selling lesson and rehearsal packages, assisting customers with questions, and providing tours of the Lessons facility.

• Customer Focus
  :
  Understands customer service principles and provides an excellent customer experience. Able to connect with customers, approachability, genuineness, knowledge, encouragement, passion, and commitment to helping customers. Able to handle customer service issues.
• Interpersonal Communication
  :
  Communicates through various means (written and verbal) with diverse individuals, internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Demonstrates respect.
• Organizational Skills
  :
  Utilizes time, energy, and resources to stay on track and achieve goals. Adheres to a systematic course of action, multitasks, and pays strong attention to detail in a fast‑paced high‑urgency environment.
• Performance Management
  :
  Leads, manages, and mentors others. Leads by example and develops the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback. Manages a geographically dispersed team.
• Increase student count within the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to ensure an overall positive experience.
• Provide guidance to instructors, manage their schedules, and coordinate lesson schedules with instructor availability.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain the lesson and rehearsal schedules for the facility.
• Additional duties as assigned.

• 3+ years of relevant work experience in musical instruction (admin, retail non‑instruction, etc.)
• Must be able to lift up to 25 lbs.
• Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

• Associate’s Degree
• Skilled understanding of Guitar Center retail systems and processes

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‑818‑735‑8800 ext. 2862 or by sending an email to