San Diego North County Landscape Maintenance Account Manager

Overview

The growth of our business means we are looking to expand our team. Join a company that's interested in growing your future! Our Landscape Account Managers are responsible for creating and maintaining excellent client relationships through consistent communication and follow-up regarding job quality, areas for improvement, and client requests. They oversee all operations related to their maintenance accounts, including creating punch lists and proposals, ordering materials, and overseeing site irrigation.

Our Landscape Account Managers supervise crew members and irrigators on all activities, including proper maintenance techniques and all safety procedures.

• Meet face to face with clients at regular intervals; create needed proposals and reports, and attend committee and board meetings on a regular basis.
• Make horticulturally correct recommendations to clients for improvements to their sites.
• Conduct job site inspections on a frequent basis, creating punch lists for the crews. Follow up with crew and irrigator to ensure timely completion.
• Consistently focus on keeping all sites up to the high level of quality required by the company standards.
• Ensure proper operation, scheduling, and maintenance of all irrigation systems and controllers on landscape maintenance accounts.
• Direct irrigators in the quarterly inspections of each site, and effectively communicate irrigation issues and suggested solutions and improvements to clients as often as necessary.
• Schedule and supervise all landscape maintenance work using company software. Ensure work takes place in the field as scheduled and update the work schedule on the computer as needed. The management of all job labor and material costs is the responsibility of the Account Manager, with the goal of achieving the budgeted margin for each account.
• Serve as an enthusiastic role model of all organizational policies and procedures. Handle any workplace injuries and incidents following proper HR and safety protocols.

• Knowledge of correct principles, practices, and methods associated with landscape management
• Safe work practices involving equipment, chemicals, and PPE
• Horticulture and common plant material
• Computer and smartphone operation
• Math skills particularly as they relate to proper fertilization and area calculations

• Build quality relationships with internal and external clients
• Organize, schedule, and implement proper job schedules and tasks
• Communicate and work effectively with others
• Manage time and projects effectively
• Be self-motivated and work independently
• Communicate effectively in both written and spoken English
• Propose and sell property enhancements
• Manage labor, material, and other costs within a budget to meet job profitability goals

• Frequently stand, walk or crouch on narrow and/or slippery surfaces
• Stoop, kneel, bend to pick up or move objects weighing up to 50 pounds
• Walk for long distances and on sloped and uneven ground

A combination of formal education in Horticulture (or related field) and/or several years of field experience in professional landscape management are required. QAL (or the ability to obtain a QAL) is required. CLIA, CLT, and other licenses and certificates are beneficial. Bilingual skills in Spanish are beneficial. A valid class "C" California Driver's License and an acceptable driving record are required.

• Competitive salary and generous bonus plan
• Paid sick leave, holidays, and vacation days
• Medical, dental, vision, and life insurance options are available
• 401k plan is available
• Company vehicle and shirts provided