Public Information Representative Vallecitos Water District

Applications will be accepted until there are a sufficient number of highly qualified applicants from which to make a selection, but no later than January 25. Interviews may be conducted throughout the recruitment process and this recruitment may close at any time. Candidates should submit their materials online as soon as possible to ensure consideration.

$90,542.40 – $ Annually

Under general supervision, performs a variety of public information and customer outreach duties, including written, graphic, and social media; water conservation education and outreach; monitors industry-related news outlets for District impacts, including legislative changes and; performs related duties as required.

This non-supervisory class performs public information and community relations duties ensuring the dissemination of correct and current information to the public, including written, verbal, graphic/video, and online communication.

This position is supervised by the Public Information/Conservation Supervisor. It does not supervise any staff but may direct other staff during public events. May offer input to executive management on issues pertaining to the water/wastewater industry.

Essential functions include, but are not limited to, the following:

• Serves as central point of contact for non-billing issues; performs outreach and responds to inquiries from customers, businesses, community groups, the public, and the media; prepares and disseminates information, both orally and in writing; coordinates and evaluates public information campaigns as assigned; represents and demonstrates District’s mission statement in dealings with the public; acts professionally in all interactions; incorporates District branding messaging in communications;
• Educates public on water conservation issues; provides and maintains conservation resources for public use; investigates water waste complaints in the community; performs residential and business site visits for customers as needed to educate on conservation options; coordinates with other staff on water waste complaints;
• Monitor industry news sources and local, state, and federal agencies for water/wastewater topics or legislation that may impact the District; advises supervisor on upcoming areas of interest; researches and prepares responsive communication and briefs to various stakeholders as necessary;
• Develops, maintains, enhances, and ensures the integrity of the District’s public website and social media sites; prepares, posts, and reposts a variety of materials; responds to customer comments as needed; prepares press releases, feature articles, public notices, and related material for media; contributes copy to District brochures, pamphlets, bulletins, PowerPoint presentations, and other materials; writes copy for a variety of items;
  
  prepares correspondence, reports, memos, speeches, articles and other written materials for the Board of Directors and staff as directed;
• Develops videos and graphics for District use, including writing scripts, capturing field, studio, and audio recordings, editing, and image enhancement and processing; formats video for multiple distribution channels; takes photographs at internal and external events; prepares a variety of graphic illustration materials including slide shows and formal presentation displays; designs layout of graphic advertisements/public service announcements; appropriately uses District logo and slogan in a variety of applications;
• Develops, coordinates, and actively participates in a variety of public events, including for schools, community organizations, service clubs, etc.; attends events during and after normal work hours, including on weekends; acts as District spokesperson as assigned; makes oral presentations to a variety of community, governmental, and other local interest groups; prepares exhibits and displays; conducts demonstrations, distributes materials and devices, and answers questions;
  
  conducts informational tours of District facilities;
• Serves as a member of the communications team for Emergency Operations Center (EOC) in the event of activation; monitors, coordinates, and communicates with other governmental agencies and the public in the event of public emergencies; may respond to after hours emergencies in the event of press involvement and communication needs;
• Operates copiers and a variety of office equipment; performs departmental administrative duties, such as entering and processing invoices & purchasing requisitions; filing; and ordering supplies;
• Performs duties in a professional manner and works well with others or in a team setting;
• Establish and maintain cooperative working relationships with co-workers, outside agencies, and the public;
• Regular attendance and adherence to prescribed work schedule to conduct job responsibilities;
• Observes safe work practices and safety methods; performs other duties as assigned.