Travel Consultant

Overview

Discovering the World
- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, the ability to multi-task in a fast-paced environment, and proficiency in navigating computers and various programs.

They should possess good written and oral communication skills and be committed to continuous learning.

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long-standing relationships with members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to members’ expectations
• Cross-sells relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card and identity theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

• We offer extensive training to aid your career development through The Auto Club University
• Regular recognition through various company programs and incentives for trips, cash and prizes
• Company sponsored IATAN cards, providing exclusive travel consultant discounts
• Personal travel opportunities at discounted pricing
• Corporate benefits for insurance products
• Paid educational study trips are available for our Agents to promote career development
• Quarterly incentives/bonuses for achieving established production tiers

• A high school diploma is required; a 2- or 4-year college degree is preferred
• Ability to pass comprehensive criminal background check and thorough urine drug screening
• Minimum of two years of sales experience in a performance-driven environment where success is measured by sales productivity is preferred

• Travel is not just a hobby or a wish — it’s your passion
• Availability to work most Saturdays and some evenings to support goal achievement
• Completion of our Travel Consultant Trainee program, which requires some travel for training
• Driven by sales and exceeding goals
• Computer savvy with the ability to navigate multiple systems and web browsers, Microsoft Office, and typing speed of at least 30 WPM
• Strong organizational skills and comfort with paperwork

Our Travel Consultants start with an hourly rate of $23.50. After completion of our training program, Travel Consultants who meet sales goals earn on average between $67,300 - $82,300 with the opportunity for uncapped incentives.

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tution assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation, with 14,000 employees in 21 states helping 17 million members. We are dedicated to delivering legendary, lifetime service to our members and embracing diversity and teamwork.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).