Attendant - SLO

Join to apply for the Attendant FT - SLO County role at GOODWILL CENTRAL COAST

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Join to apply for the Attendant FT - SLO County role at GOODWILL CENTRAL COAST

JOB SUMMARY:
Receive donations in a friendly and courteous manner to encourage continued community support. Following established procedures, perform preliminary sorting before packing/stacking/donations assigned protocol.

ESSENTIAL DUTIES

Open location, survey supplies and capacity, report the number and type of large items requiring truck pickup and place status calls to supervisor according to defined procedures.

Greet donors at their vehicle in a friendly and polite manner and hand donor a receipt. Following defined procedures, accept or reject items for donation; explain reasons for item rejection. Hand donor explanation sheet if rejecting items.

Record time and relevant information on daily record.

Sort and stack donations into designated containers, ensuring items are tagged appropriately to contents.

Maintain clean/neat location both inside/outside.

Close and secure location at designated times.

Place large and/or heavy items as designated by supervisor.

Assist drivers with loading and transfer of items and trailers.

Report location status at the end of the day through computer/tablet application and/or telephone call.

SECONDARY DUTIES

Depending on location, may assist with warehouse donation drop-offs.

Perform related duties as assigned.

JOB SPECIFICATIONS

EDUCATION REQUIRED:
High school diploma or equivalent preferred.

LICENSE/CERTIFICATION REQ’D:
None.

EXPERIENCE

REQUIRED:

None. Duties can be learned through on-the-job training.

KNOWLEDGE

REQUIRED:

Knowledge of Goodwill Central Coast’s mission, general Company policies, and procedures (this may be learned on the job).

EQUIPMENT USED:
Barrels, wire cages, boxes, carts, totes, hand-trucks, dollies, box cutters, scissors, broom & dustpan, mop & bucket, computer/tablet, pen/pencil, paper, and clipboard, portable staircase.

Skills/Aptitudes/Temperaments:

Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish preferred.

Ability to understand and follow the organizational/packing/stacking procedures within the trailer.

Ability to coordinate eye/hand/foot movement to safely maneuver up/down steps and lift/stack donations.

Ability to understand and accept direction and follow procedures.

Ability to perform repetitive work, adapting to fluctuating work activity with periods of idle time.

Ability to maintain self-control, deal effectively with the public and work in cooperation with co-workers.

Ability to make judgments regarding the acceptance of donations and to tactfully explain decisions or present information clearly regarding acceptability of donations, following established policies.

Ability to demonstrate satisfactory attendance as outlined in Company policy.

Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.

Emotional Effort:

The activity level will fluctuate depending on a variety of factors including location, day of week and weather conditions. The work is routine, requiring little or no overtime.

JOB SETTING

The job is performed independently but with regular contact with the public and occasional contact with other employees. Hours are generally established with seasonal and/or location variation. The activity level will fluctuate depending on a variety of factors including location, day of week and weather conditions. The job is performed inside and outside a trailer or building with exposure to weather, noise from traffic, dust/dirt, other airborne particles, fumes, and odors.

The ground around the trailer or building may be uneven. Trailers stand two to four feet from the ground and may require climbing steps or use of a temporary or permanent ladder. Approximately 70% - 90% of the workday is spent outdoors.

Separating household chemicals from regular donations may occur.

PHYSICAL DEMANDS

The job requires frequent lifting of items weighing up to 25 lbs, with regular lifting of items weighing up to 50…