Student Manager - ASI Events

Definition and Purpose

Under the supervision of the Coordinator I - ASI Events, the student manager for ASI Events is responsible for managing the ASI Events Student Assistants. This position works closely with the University Union leadership team. This position requires effective communication with staff and participants regarding programs, services, policies, and emergency response.

In order to maximize the student manager's personal development and ensure that their experience with ASI is broad based, incumbents will be assigned additional responsibilities beyond their specific program or staff area. ASI is committed to supporting the aspirations of the University Learning Objectives. Our employees are expected to make reasoned decisions based on ethics, respect for diversity, and an awareness of issues of sustainability.

Additionally, they will work productively as individuals and in groups while communicating effectively.

• Must be a currently enrolled student at Cal Poly with a minimum of 6 units. Graduate students must carry 4 units.
• Exhibit a developed sense of critical thinking, conflict management and problem-solving skills.
• Ability to efficiently manage multiple tasks simultaneously.
• Ability to stay focused while working in a high-volume, fast-paced environment.
• Ability to be flexible and adapt to change.
• Ability to work cooperatively with others or independently, as the situation requires.
• Ability to empathize and connect with others in an appropriate manner.
• Ability to handle confidential information according to ASI policies and procedures.
• Excellent oral and written communication skills.
• Confidence to take risks and explore new ideas.
• Display a high level of attention to detail.
• Experience in developing and conducting assessments, reporting, and analyzing results.
• Confidence to supervise peers.
• Knowledge of Windows based computer systems (Microsoft Office).
• Awareness of safety and risk-management procedures.
• Must hold a CA Driver's License with a driving record acceptable to ASI's insurance underwriters.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere.
• Ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds, specific needs, or limitations.

• Supervise, schedule, and manage daily operations for student employees.
• Train employees in essential duties, customer service and risk management.
• Initiate and/or manage staff coaching, discipline and feedback for staff area.
• Participate in leadership development training with immediate supervisor and student manager leadership team.
• Complete weekly administrative duties, including but not limited to service requests, developing agendas, and conducting regular staff meetings.

• Abide by and enforce all ASI and campus security regulations regarding confidential and private information.
• Effectively manage applicable internal and external communication outlets.
• Ensure all area manuals, procedures and resources are accurate and easily available to staff.
• Display awareness of all ASI and staff area policies; enforce policies as necessary.
• Maintain the integrity of the ASI philosophy and brand.
• Produce regular reports, reviews, and assessments of staff area.
• Exhibit punctuality and dependability by maintaining a consistent work schedule.
• Serve as an information source of Recreational Sports and ASI programs and services.
• Maintain professionalism in the workplace including but not limited to attire, behavior, and language.
• Maintain familiarity with emergency response protocol.
• Attend all meetings, workshops, and retreats.
• Provide quality customer service to all staff and customers.
• Maintain a positive work environment through interaction with staff, peers, and superiors.
• Demonstrate understanding of effective and efficient resource management.
• Demonstrate understanding and competency of specific technological resources used by staff area.
• Awareness and management of all campus safety protocols for on-campus events.
• Familiarity and management knowledge of Zoom, Zoom Webinar, and any other virtual event platform including production aspects of virtual events.

• Knowledge of event planning, logistics and execution.
• Responsible for ensuring that event processes and procedures are being adhered to including, but not limited to payment, contracting, production schedules, budget tracking, and internal communication.
• Collect student interest and event desires through assessment.
• Assess overall event operation and make changes to processes as necessary.
• Professional writing (memos, proposals, requests, disciplinary letters, agendas, reports).
• Collaboration, building relationships.
• Knowledge of trends in University events programming.
• Approve marketing materials.
• Responsible for the coordination, schedules,…