Custodial Operations Manager - University Housing

Custodial Operations Manager - University Housing

Apply now Job no: 551769
Work type: Management (MPP)
Location: San Luis Obispo
Categories: MPP, At-Will, Custodial/Facilities, Full Time, On-site (work in-person at business location)

Under the general direction of the Director of Custodial Operations, the Custodial Operations Manager serves as a member of a four‑unit department within University Housing and serves as an active member of the University Housing Management Team. The Custodial Operations Manager has assigned management and full supervisory responsibilities for the daily coordination and delivery of custodial operational services which include custodial, housekeeping, conference, contract, and assigned project supervision within a residence hall and apartment physical plant of 45 building structures totaling approximately 1,572,605 square feet.

In cooperation with the University’s Office of Conference & Event Planning, supervises and coordinates the delivery of daily facility, housekeeping and support services to the conference program.

University Housing is a department within Student Affairs that provides an enhanced and quality campus experience for students living on campus. We strive for excellence in our administrative operations, our facilities, student learning, and community building. There is a strong departmental commitment to excellence, teamwork, and professionalism.

Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.

Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.

Ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University.

Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.

Thorough knowledge of English grammar, spelling and punctuation.

• Equivalent to three years of supervisory/management experience. A minimum of two of the three years must be in direct custodial operations management. (A degree in business administration or a related field may be substituted for one year of management experience in custodial or facilities operations.)

The anticipated hiring range for this role is $74,000 - $88,000 Per Year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected.

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Cal Poly offers a best‑in‑class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Cal Poly

Cal Poly is a nationally‑ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top‑tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands‑on philosophy, small class sizes and close student‑faculty mentorships result in graduates ready from day one to impact their communities,…