Junior Network Administrator

Job Summary

Under direct supervision of the Assistant Director of Infrastructure Operations the Network & Communications Analyst I provides entry‑level support for the ITS–Infrastructure Services group and its interactions with other campus systems and services. The position assists with the installation, configuration, monitoring, and basic maintenance of campus network infrastructure and related communication systems. This includes supporting enterprise routers, switches, wireless access points, and other network components by performing routine tasks and following established procedures, standards, and guidelines.

The incumbent performs technical duties such as assisting with network connectivity checks, documenting system changes, responding to basic service requests, wireless surveys and troubleshooting coverage issues, and escalating issues as appropriate. Work assignments are reviewed for accuracy and soundness of technical judgment. While assisting with operational support of the campus network and related systems, the incumbent applies on‑job learning to develop foundational skills in networking concepts, infrastructure technologies, and system operations.

This position contributes to the reliability and availability of campus network services by supporting senior staff, participating in project teams, and maintaining accurate documentation while progressing toward greater independence with experience and training.

This full‑time temporary 12‑month position is eligible for full benefits, including medical, dental, vision and CalPERS retirement.

Information Technology Services (ITS) is a fast‑moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a Dev Ops environment to shape the technology landscape at Cal Poly.

• General knowledge of basic network concepts, including common protocols, addressing, switching, wireless fundamentals, and communication transmission technologies.
• Ability to consult and support directors, managers, ITS staff and customers on network infrastructure and associated systems along with security needs and future direction.
• General knowledge of following policies, processes and procedures as they relate to support and maintenance of network infrastructure and associated system resources.
• Ability to plan, organize and document network infrastructure and associated systems functionality, as required.
• Demonstrated ability to assess existing services and provide technical recommendations to improve their delivery.

• Equivalent to a bachelor’s degree in a related field. Relevant education, certifications, and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Anticipated Hiring Range: $69,444 - $81,360 Per Year

Classification Range: $69,444 - $101,160 Per Year

Cal Poly offers a best‑in‑class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.

Cal Poly complies with Title VI of the Civil…