Domestic Violence Outreach Coordinator

AGENCY

SUMMARY:

Based in San Leandro, Building Futures is an Alameda County leader providing a safety net of services to help individuals and families rebuild safe and stable lives after homelessness and family violence. To accomplish this aim, the agency provides a continuum of care including two homeless shelters; a domestic violence safe house; a full spectrum of domestic violence outreach services;

a transitional and permanent housing site; and rapid rehousing programs which serves target populations including military veterans, families reuniting after CPS involvement, survivors of domestic violence, and others.

POSITION SUMMARY: To provide community education, outreach, case management and counseling for battered women and their children, including acquiring and accessing a variety of resources. Provides domestic violence education through support groups, workshops and agency-wide training and establishes collaborative relationships through outreach efforts that help to prevent domestic abuse. Coordinates volunteer program with volunteers for our Safe House and for support group facilitation.

Participates in the program service delivery team, ensuring that services are safe, high quality, consistent with the agency’s mission, well-coordinated, client-centered and meet contractual obligations.

ESSENTIAL DUTIES:

• Provide case management, advocacy, and counseling services to singles and families, including clients staying at the hotel.
• Develop comprehensive service plans, monitoring client progress, and service delivery.
• Assess and provide referrals to clients to mainstream resources and support programs in the community when appropriate and act as an advocate to help clients successfully access these resources. Services may include life skills, employment, shelter, housing, mental health, childcare, transportation, and education programs.
• Conducts support groups, workshops, and agency-wide trainings
• Assist in ensuring services are coordinated, client-centered, and consistent with the agency’s mission.
• Assist in preparation of program reports and proposals.
• Organize and co-facilitate 40-hour Domestic Violence training for staff and volunteers
• Provide technical assistance and training on domestic violence to community-based organizations, including providing education to their clients if needed
• Maintain and develop relationships with local hospitals, law enforcement, government agencies and recovery service providers.
• Represent the agency at community meetings and local DV Collaboratives
• Assist in the implementation of Domestic Violence Awareness activities.
• Collaborate with DV team members to build and support parent/children’s programming
• Act as back up to DV Services Team to ensure services to clients and families are provided in a collaborative manner.
• Participate in on-call support at our Domestic Violence Safe House.
• Other duties as assigned to facilitate the smooth responsive and empowering functioning of the domestic violence outreach services provided by the agency.

QUALIFICATIONS, KNOWLEDGE & SKILL

REQUIRED:

• Two years of case management experience, preferably with women and children.
• Experience and knowledge of domestic violence, homelessness, mental health, substance abuse, and child abuse prevention and empowerment of women and children required.
• Certified Domestic Violence Counselor required.
• Bilingual/bicultural candidates an encouraged to apply.
• Experience working with immigrant communities a plus.
• Ability to interact in a professional, genuine, responsible, and respectful manner with a diverse population of women and children. Must maintain a warm and supportive demeanor with all clients and callers and withhold from personal opinions and judgments while providing services.
• Ability and desire to work as a member of a collaborative service team as well as have the ability to exercise independent judgment, be dependable and take initiative.
• Reliable, resourceful, flexible with self-initiative.
• Knowledge of Alameda County resources for homeless and underserved populations.
• Strong written and oral communication skills required, including group facilitation experience.
• Must be…