HVAC Truck Senior Controls Technician

Overview

Base pay range: $32.00/hr - $41.00/hr

Job Description:

Under general supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of HVAC Automation Systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. Mentors technicians on building automation activities. Properly completes required service documentation.

• Diagnoses and repairs complex electronic control system malfunctions requiring extensive knowledge of electronic or digital controls systems and ability to test and write modifications in Johnson Controls software.
• Provides sketches of field changes and discrepancies for engineering corrections and drawings.
• Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems, informs on the nature of service provided, outstanding issues, and recommends system enhancements, upgrades, and/or repairs. Promotes the sale of add-on work.
• Manages assigned work to meet professional execution, on time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with service manager, customer agents, technicians, or subcontractors to coordinate activities in an ethical and professional manner.
• Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on work sites.
• May provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs. Mentors and trains mechanical workforce on building automation systems. Provides support to the mechanical staff on non-complex, non-critical equipment.
• Conducts extensive self-study to improve and maintain technical proficiency in company product lines. Completes certifications as required by the company.

• Vocational School four-year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or five years’ experience in servicing electronic and/or mechanical systems in the HVAC industry.
• Knowledge of HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques.
• Effective interpersonal skills to represent Johnson Controls professionally to customers and outside contacts.
• Ability to explain technical information to technical and non-technical people.
• Leadership skills to support the activities of mechanics working on non-complex, non-critical Building Automation equipment on a job site.
• PC experience and ability to program HVAC-related software.
• Experience with Johnson Controls Equipment and Software.
• Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than start date, unless medical condition or sincerely held religious belief precludes vaccination.

• Employment type:
  
  Full-time
• Seniority level:
  Mid-Senior level
• Job function:
  General Business
• Industries:
  Motor Vehicle Manufacturing