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EMT​/Health Technician

Job in San Leandro, Alameda County, California, 94579, USA
Listing for: Horizon Services, Inc
Full Time position
Listed on 2026-01-29
Job specializations:
  • Healthcare
    Mental Health, Healthcare Nursing
Job Description & How to Apply Below
Position: EMT/Health Technician I

Sign-On Bonus for Bilingual Applicants

• $2,000 distributed in 4 parts: $500 after 30 days, $500 after 90 days, $500 after 150 days, and $500 after 210 days of employment.

• The bonus applies to client-facing positions and will be awarded upon successful completion of the language test.

About Horizon Services, Inc.

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Professionalism, and Compassion to provide youth prevention, youth and adult outpatient, sobering programs, withdrawal management, and co-occurring capable residential programs to support the well‑being of women, men, youth, LGBTQIA+, and BIPOC clients to live healthy, fulfilling and constructive lives.

HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

Job Summary

The Health Technician I is responsible for screening clients for potential medical and/or mental health problems meeting 5150 criteria, withdrawal severity and referring for definitive medical and/or mental health care when appropriate. Provide medical and/or mental health care within scope of practice. Monitor and document withdrawal symptoms and mental health symptoms.

Primary Accountabilities & Responsibilities
  • Accountabilities:
  • Service Delivery
  • Team Support
  • Quality Assurance
  • Responsibilities:
    Service Delivery:
  • Perform health screening for all potential clients.
  • Monitor vitals, medical triage, and assess clients' needs for sobering.
  • Maintain records of client's medication in logbook and EHR system (if applicable).
  • Perform appropriate assessment which may include rapid risk intoxication assessment and vitals for every client entering the sobering center.
  • Document observations 30 min.
  • Case notes every 6 hours (in EHR if applicable) which includes medications observation, case management, crisis interventions and discharge.
  • Create a welcoming environment for participants.
  • Perform conflict resolution and de‑escalation of hostile client.
  • Respond to crises, emergencies and other client needs in an appropriate and timely manner.
  • Provide transportation as necessary and when requested.
  • Team Support:
  • Work collaboratively as part of the multi‑disciplinary team at the Recovery Station.
  • Daily monitoring and maintenance of client files (EHR if applicable) for errors, corrections, and updating.
  • Participate in daily shift change and report health related concerns and alerts.
  • Collaborate with Lead Nurse Coordinator and/or LVN to reduce excessive Emergency room visits for medication clearances.
  • Support in keeping a clean and safe environment.
  • Quality Assurance Support:
  • Daily monitoring and maintenance of client files (EHR if applicable) for errors, corrections, and updating.
  • Ensure all completed assessments are placed in file and or scanned and uploaded into the client chart daily.
  • Ensure all medication clearances and Emergency Room discharge paperwork is placed in file and or scanned and uploaded daily into the client chart.
  • Document all medical concerns and observations in client file (EHR if applicable) and give verbal report to Detox staff upon transferring a client to Detox from Sobering if applicable.
Success Competencies for Position
  • Client Focus: Gains insight into client needs, quickly establishes rapport and relationships using evidence‑based practices, provides compassionate and empathic client care to all program participants.
  • Problem Solving: Uses logic and methods to solve difficult problems with effective solutions and looks beyond the obvious and doesn’t stop at the first answer.
  • Being Resilient: Rebounds from setbacks faced in a high stress environment. Handles and manages crises effectively. Maintains stability when faced with conflict.
  • Interpersonal Communication: Delivers effective communication with a wide range of audiences. Addresses miscommunication quickly and appropriately. Conveys information clearly.
Functional/Technical Skills & Knowledge
  • Strong…
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