Operations Coordinator

Terra Landscape is an award-winning, full-service landscape management company proudly serving the Bay Area for over 50 years. We provide top-quality landscape maintenance services for HOA, commercial, and municipal clients. Our success is built on professionalism, teamwork, and a strong commitment to employee development.

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We are seeking a highly organized, detail-oriented Operations Coordinator with a strong customer service mindset to support our landscape operations team. This role serves as a key communication hub between field crews, managers, office staff, and clients.

The ideal candidate thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in keeping daily operations running smoothly and efficiently. At Terra Landscape, we value teamwork, accountability, clear communication, and continuous improvement.

• Coordinate daily job schedules and requirements with maintenance and irrigation managers
• Prepare and assist with work orders for landscape maintenance and irrigation services
• Follow up with customers to ensure clear communication and issue resolution
• Support office staff with contracts, billing coordination, and material and plant orders
• Track material orders and assist with delivery coordination
• Actively manage and update CRM systems and follow up on new and existing customer leads
• Serve as backup support for the Office Manager by answering and directing incoming calls as needed
• Participate in weekly department and coordination meetings
• Act as a liaison between field crews and office staff to ensure work is completed accurately and on schedule
• Provide general administrative and operational support as needed
• Perform other duties as assigned

Education

• High school diploma or equivalent required

• 2+ years of experience in an administrative or operations coordination role preferred

• Strong customer service orientation and interest in the landscape industry
• Excellent organizational and time-management skills
• Ability to manage multiple schedules, tasks, and priorities simultaneously
• High attention to detail and ability to follow established processes and procedures
• Strong verbal and written communication skills
• Bilingual in English and Spanish
  required
• Proficiency with Google Workspace and Microsoft Office Suite, including Excel, Word, and Power Point
• Experience with CRM systems preferred

• Hourly pay range: $24 to $30 per hour, based on experience
• $1,000 sign‑on bonus
• $500 paid at start
• Monthly performance bonus program with eligibility for quarterly bonuses
• Health, dental, and life insurance
• Retirement plan with employer matching
• Paid time off and paid sick leave