Payroll Market Supervisor

Payroll Market Supervisor – San Juan Capistrano, CA (Onsite)

About the Company: Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 361 facilities in the long-term care continuum and employs over 55,000 people. ESI is known as the “Service Center” and provides facilities and leaders with back-office support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management, and recruiting.

This structure allows onsite leaders and caregivers to focus on day-to-day care and operational issues. We value our core principles — Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (CAPLICO). We seek an individual who will demonstrate these values through actions and words.

About the Opportunity: The primary purpose of the Payroll Market Supervisor position is to oversee the payroll function within the specified market and coordinate with centralized payroll operations at the Service Center (including Ensign Services Service Center, Topside, and New Business Ventures). You will manage the timely and accurate execution of periodic payroll cycles and coordinate these across market/cluster payroll resources with related market and service center partners.

The Supervisor will lead payroll operations within a multi-state market, ensure timely and accurate payroll cycles, and ensure compliance with company policies and regulatory requirements. You will coordinate closely with centralized payroll operations at the Service Center and collaborate with HR, Benefits, and Finance teams to deliver optimal results. This position is directed primarily by the Payroll Manager and the Payroll Director.

• Provide general processing and operational guidance to the Market assigned Payroll Resources and coordinate day-to-day activities in support of operational payroll cycles.
• Act as the subject-matter expert for issues and escalation, partnering with Service Center payroll leaders to resolve more complex cases.
• Manage facility split assignments, delegations, and backups across the market's payroll resources.
• Coordinate and oversee transactional payroll data inputs for each payroll cycle to ensure accuracy, controls, and policy compliance.
• Coordinate delivery of reports/data as requested by market stakeholder groups.
• Coordinate assessments, awareness, and messaging with market stakeholder groups (Presidents, Market Leaders, EDs) regarding market-specific policy/procedure changes and/or system enhancements.
• Provide oversight with the service center payroll team for acquisitions of newly acquired companies in the market.
• Collaborate with Presidents, Market Leaders, and EDs to achieve optimal results based on cluster/market partnerships, feedback, and inputs.
• Collaborate with market HR Directors/Resources, Benefits Coordinators, and GL team to clarify roles in the field and provide policy/procedure direction through partnerships with these groups.

• Provide administrative supervision of market payroll staff including staffing, performance, goals, training/development coordination, and monitoring of payroll-related benchmarks (Email servicing, Workday Inbox and Zen Desk tickets).
• Provide guidance and support to team members on payroll policies and complex issues.
• Research and resolve complex payroll discrepancies and handle escalated employee inquiries.
• Contribute to procedures that improve payroll process efficiency and effectiveness in collaboration with the service center team.
• Coordinate and assist with internal and external payroll audits.
• Work with other departments, such as Human Resources and Finance, to ensure seamless integration of payroll data.
• Maintain the highest level of confidentiality regarding employee information.
• Assist with special projects as assigned.

• ADP Wage Payment, Tax, and Garnishment processing is preferred.
• Certified Payroll Professional (CPP) or Fundamental…